Ainsley Dever
Bel Air,MD
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
4
4
years of professional experience
Work History
Shop from home assistant team lead
Klein's ShopRite of Maryland
Bel Air, Maryland
02.2023 - 08.2025
- Assisted customers with inquiries and resolved issues effectively.
- Collaborated with team members to streamline service processes.
- Trained new staff on customer service protocols and systems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Picked and assembled customer orders with attention to detail.
- Assisted in training new staff on order picking protocols and safety procedures.
- Fulfilled orders quickly to accomplish challenging daily objectives.
Daycare Assistant Teacher
Primrose Schools
Bel Air, Maryland
09.2022 - 02.2023
- Assisted in creating engaging lesson plans for children's learning activities.
- Collaborated with lead teachers to implement educational programs and curricula.
- Monitored children's behavior and provided guidance to promote social skills.
- Communicated effectively with parents about children's progress and daily experiences.
- Kept classrooms clean, tidy and well stocked with supplies while ensuring they met health standards.
- Provided a safe, secure and nurturing environment for the children.
- Supervised indoor and outdoor playtime including setting up equipment and organizing games or crafts.
- Kept class space organized, clean and learning-focused for optimal student development.
Cashier
Klein's ShopRite of Maryland
Bel Air, Maryland
10.2021 - 09.2022
- Maintained accurate cash drawer and balanced receipts daily.
- Assisted customers with inquiries and provided helpful product information.
- Collaborated with team members to ensure smooth store operations.
- Scanned items quickly to minimize wait times for customers.
- Promoted loyalty programs and encouraged sign-ups during checkout interactions.
- Ensured cleanliness and organization of checkout area throughout shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
GED -
Homeschooled
Bel Air, MD05-2022
Skills
- Customer service
- Cash handling
- Order fulfillment
- Product knowledge
- Point of sale operation
- Team collaboration
- Customer engagement
- Time management
- Effective communication
- Attention to detail
- Classroom management
- Safety protocols
- Problem solving
- Adaptability and flexibility
Timeline
Shop from home assistant team lead
Klein's ShopRite of Maryland
02.2023 - 08.2025
Daycare Assistant Teacher
Primrose Schools
09.2022 - 02.2023
Cashier
Klein's ShopRite of Maryland
10.2021 - 09.2022
GED -
Homeschooled
Similar Profiles
Jeffrey CoatesJeffrey Coates
Frozen Department Overnight Stocker at Klein's Shoprite SupermarketsFrozen Department Overnight Stocker at Klein's Shoprite Supermarkets
Ava SzwedAva Szwed
Server at Klein's Fish Market & River Front CafeServer at Klein's Fish Market & River Front Cafe
Cali CARRCali CARR
Social Media Manager at Klein's JewelrySocial Media Manager at Klein's Jewelry
Jonas ScherJonas Scher
Line Cook/Expo at Das BierhalleLine Cook/Expo at Das Bierhalle
Curtis IngramCurtis Ingram
Store Manager at Lowes Home ImprovmentStore Manager at Lowes Home Improvment