Ainsley Donegan

• Coordinated with vendors to ensure their comfort as they set up for the convention.
• Fielded questions from attendees and addressed issues with the facilities and the registration process.
• Carried out lunch and beverage orders for convention vendors daily and built up a good relationship with each vendor.
• Enforced masterclass timeframes and ensured that each presentation was streamlined for the best attendee experience.
• Managed departmental issues and ensured that attendees received adequate answers for any inquiries we received.

• Supported client consultations by providing insights on instrument selection and maintenance practices.
• Trained new team members on operational procedures, fostering a collaborative learning atmosphere in the studio.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
• Provided expert advice on instrument purchases, maintenance, and performance.

• Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
• Maintained cleanliness and organization of dining areas, contributing to positive club atmosphere.
• Assisted in training new servers on menu items, service protocols, and club policies.
• Adapted quickly to high-pressure environments during peak hours, ensuring consistent service quality.
• Served food and beverages promptly with focused attention to customer needs.

Double Major in Social Work and Music Performance with an eventual Master’s in Social Work

Orchestra Conservatory for Double Bass Performance, as well as Guitar Conservatory for Voice and Songwriting