
Aspiring Navy pilot with a background in Homeland Security and Cybersecurity. Experienced in delivering exceptional customer service in fast-paced environments. Completed internships focused on infrastructure risk assessments and emergency preparedness, translating complex data into actionable insights. Strong operational mindset and decision-making skills developed through aviation experience and public-sector roles.
Led front-of-house team as supervisor during assigned shifts, driving service quality and operational efficiency.
Facilitated staff scheduling and real-time issue resolution in a dynamic service environment.
Onboarded new bartenders and front-of-house employees, reinforcing service protocols and compliance standards.
Monitored inventory levels for bar operations, managing orders to reduce waste effectively.
Performed opening and closing tasks, including cash handling procedures for accuracy.
Ensured strict compliance with alcohol laws, health regulations, and internal guidelines.
Proactively resolved customer concerns to support retention efforts and operational consistency.
Coordinated with kitchen teams to facilitate quick service flow for timely order delivery.
Performed infrastructure risk assessments to identify vulnerabilities impacting public safety and operations continuity.
Participated in flood response analysis, pinpointing operational gaps and suggesting enhancements for future mitigation efforts.
Engaged in severe weather preparedness planning, including threat identification and coordination of response efforts.
Utilized operational data to inform emergency management decisions at the county level.
Developed concise briefings and documents that clarified complex risks for community stakeholders.
Facilitated public engagement by ensuring readiness plans were accessible and reflective of county capacities.