Ainsley Kane
San Francisco,CA
Summary
Dedicated FoH Shift Lead with a passion for the hospitality industry with experience in managing seamless operations, resolving customer issues, and developing recipes for culinary events. Skilled in supervising and coordinating front-of-house teams, ensuring consistent stock levels, and handling financial transactions. Proficient in managing multiple POS systems, maintaining a positive customer environment. Eager to continue expanding knowledge and expertise in the dynamic food and beverage sector.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Shift Lead
Cucina Bambini
San Jose
2024.06 - 2024.07
- Managed multiple POS systems to ensure smooth and efficient transactions
- Developed recipes for upcoming cooking camps and parties
- Handled customer complaints directly, ensuring swift resolution and satisfaction
- Restocked the kitchen to maintain seamless service operations
- Addressed and calmed misbehaving children, maintaining a positive environment
- Delegated tasks to employees and monitored activities and task completion
FOH Shift Lead
Mamahuhu
San Francisco
2024.03 - 2024.06
- Supervised front-of-house (FoH) staff, facilitating effective communication between FOH and back-of-house (BoH) teams
- Managed the expo station and coordinated third-party catering orders of all sizes
- Prepared and replenished food and beverage batches in the kitchen to ensure consistent FoH stock levels
- Addressed customer complaints promptly and professionally, enhancing customer satisfaction
- Counted cash and performed necessary financial transfers, maintaining accurate financial records
FOH Member
Mamahuhu
San Francisco
2023.09 - 2024.03
- Prepared all beverages, both alcoholic and non-alcoholic, as well as desserts for guests
- Operated the POS station, handling transactions efficiently with a friendly tone
- Maintained a clean and organized front-of-house (FoH) environment, using down time to assist BoH cleaning
- Managed mobile delivery orders, coordinating with delivery drivers and customers to ensure smooth service
- Prepared and replenished food and beverage batches in the kitchen to ensure consistent FoH stock levels
Party Host / Cooking Instructor
Cucina Bambini
San Jose
2022.06 - 2023.08
- Supervised children's activities, maintaining happiness, safety and well-being
- Taught basic cooking skills during both one-on-one and group classes to all ages
- Prepared and served food and drinks to guests, meeting hygiene and safety standards
- Developed detailed plans and schedules for successful event outcomes
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands
Education
Undergraduate in Political Science -
San Francisco State University
San Francisco, CA08.2024
High school diploma -
Pioneer High School
San Jose, CA05.2022
Skills
- Food service
- Bussing
- Food safety
- Cooking
- Children
- Host/hostess experience
- POS
- Cash management
- Food preparation
- Catering
- Restaurant Experience
Certification
- ServSafe California Food Handler Assessment, 03/01/24-03/01/27
- StateFoodSafety California Responsible Beverage Service, 08/01/23-09/01/26
References
References available upon request.
Timeline
Shift Lead
Cucina Bambini
2024.06 - 2024.07
FOH Shift Lead
Mamahuhu
2024.03 - 2024.06
FOH Member
Mamahuhu
2023.09 - 2024.03
Party Host / Cooking Instructor
Cucina Bambini
2022.06 - 2023.08
Undergraduate in Political Science -
San Francisco State University
High school diploma -
Pioneer High School
- ServSafe California Food Handler Assessment, 03/01/24-03/01/27
- StateFoodSafety California Responsible Beverage Service, 08/01/23-09/01/26
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