Ainsley Maurer
Ashland,PA
Summary
Highly dedicated and results-driven Revenue Management professional with 1.5+ years of experience at Geisinger supporting complex workflows, financial accuracy, and operational excellence across multiple service lines. Recognized for exceptional analytical ability, advanced knowledge of Epic, and strong collaboration with cross-functional teams including Billing, Denials, and Clinical Operations.
Skilled in PowerPoint, Excel, and process documentation, with a reputation for taking initiative, solving problems proactively, and consistently going above expectations. Known as a dependable team member who brings organization, accountability, and leadership readiness to every task.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Service Line Specialist
Geisinger
06.2024 - Current
- Serve as a critical member of the Revenue Management team, supporting billing accuracy, compliance, and clean claim submission for high-complexity service lines.
- Expertly manage multiple Epic work queues, including high-priority issue resolution involving coding, billing indicators, deferrals, denials, and audit follow-up.
- Frequently recognized for identifying routing errors, missing billing indicators, and account workflow gaps—proactively communicating findings to leadership and preventing downstream denials.
- Produce polished, executive-level dashboards, presentations, and workflow documentation using PowerPoint, Excel, and Word to support leadership initiatives and cross-team collaboration.
- Partner closely with supervisors, analysts, and operational leaders to troubleshoot issues, validate account accuracy, and ensure accounts are fully prepared for cash posting.
- Demonstrate forward-thinking by anticipating next steps in the revenue cycle, improving workflow efficiency, and reducing avoidable rework for the entire department.
- Voluntarily take on tasks outside job scope to expand knowledge in areas such as Payment Integrity, HB/PB billing, 835 review, specialty service workflows, and denials management.
- Provide informal training and support to team members, fostering consistency, accuracy, and improved communication within the department.
- Known as a highly organized, dependable professional who can be trusted with complex, time-sensitive responsibilities.
Project Manager
Forshew Interior Design
01.2021 - 01.2023
- Led project planning and execution for diverse interior design projects, ensuring alignment with client expectations.
- Coordinated cross-functional teams to enhance collaboration and streamline project workflows.
- Developed and maintained project schedules, tracking milestones and deliverables for timely completion.
- Managed client communications, providing updates and addressing concerns throughout project lifecycles.
- Planned, designed, and scheduled phases for large projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Education
Bachelor of Science - Business Human Resource Management
University of Phoenix
Tempe, AZ10-2025
Skills
- Epic - Hospital Billing & Professional Billing , corporate, client , commercial WorkeQues and workflows
- Microsoft Excel (advanced functions, tracking, reporting)
- Microsoft PowerPoint (executive-level presentations)
- Microsoft Word (standard operating procedures, policy writing)
- Workflow mapping & documentation
- Workflow Optimization
- Epic Work Queues (HB & PB)
- Communication & Relationship-Building
- Project Scheduling & Prioritization
- Problem Solving & Critical Thinking
- High-Volume Task Management
- Process Documentation
- Cross-Functional Collaboration
Certification
HFMA( Healthcare Financial Management Association)
- CRCR — Certified Revenue Cycle Representative
- CSBI — Certified Specialist, Business Intelligence
- CSPR — Certified Specialist, Payment & Reimbursement
- CSAF — Certified Specialist, Accounting & Finance
- CSPPM — Certified Specialist, Physician Practice Management
FEMA( Federal Emergency Management Agency
- CERT — Community Emergency Response Team
Accomplishments
- Identified recurring workflow and routing issues in Epic, preventing avoidable denials and improving departmental accuracy.
- Recognized as a dependable team resource for troubleshooting complex accounts and improving cross-functional communication.
- Earned multiple advanced HFMA certifications (CRCR, CSBI, CSPR, CSAF, CSPPM), demonstrating expert-level understanding of the revenue cycle.
- Serve as the primary creator of high-level PowerPoint presentations for Revenue Management communication meetings, translating complex operational updates into clear, strategic visuals used by leadership.
- Consistently maintained exceptional performance metrics, high accuracy rates, and strong productivity in high-volume work queues.
Timeline
Service Line Specialist
Geisinger
06.2024 - Current
Project Manager
Forshew Interior Design
01.2021 - 01.2023
Bachelor of Science - Business Human Resource Management
University of Phoenix