Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Care Professional
Home Instead
05.2023 - 08.2023
Assisted residents with daily activities and basic needs such as turning and positioning, toileting, bathing and grooming, feeding and mobility.
Worked closely with patients to deliver excellent and direct individualized patient care.
Patient Care Assistant
Banner Health
07.2022 - 04.2023
Performed hourly rounds and responded promptly to call lights
Provided compassionate and attentive patient care, including assisting with activities of daily living such as bathing, dressing, grooming and toileting
Monitored patient condition and reported changes to the nursing staff
Assisted with patient transfers to and from wheelchairs, beds, and exam tables
Placed ECGs for observing, monitoring, and documenting cardiac arrhythmias
Assisted nursing staff in providing quality care for acutely ill patients by taking vital signs, monitoring I&Os and performing other delegated tasks
Performed phlebotomy duties such as drawing blood samples for laboratory testing.
Brosita
Dutch Bros Coffee
06.2021 - 06.2022
Maintained clean and healthy environment by following proper safety and sanitation regulations
Sold and served baked goods and miscellaneous food items, increasing company revenue
Presented and explained drink menu, answering questions to educate customers
Performed cash handling duties accurately and efficiently to ensure accurate accounting records.