Ainsley Sanchez
Waxhaw,NC
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
4
4
years of professional experience
Work History
Barista
Clean Juice
04.2019 - 05.2020
- Prepared food items in a clean and timely manner
- Managed POS system and cash draw
- Cleaned food preparation areas to ensure safe, sanitary food handling practices
- Handled many customer’s questions and complaints
- Scheduled and maintained cleanse logbook
Shift Manager
Pelican's Snoballs
05.2020 - 10.2020
- Trained and mentored new employees to help maintain a strong team
- Managed POS system and cash drawer
- Kept a clean and sanitary area while preparing snow cones
- Lifted heavy ice blocks
- Remained calm in stressful and chaotic situations
- Handled customer’s questions and complaints
Arcade Attendant
Great Wolf Lodge
01.2021 - 09.2022
- Managed POS system
- Trained up to three people at once
- Kept an organized working station while helping guests
- Maintained a calm environment in high-stress situations
- Trained and learned how to work in up to eight different positions
Hostess
Burtons Grill & Bar
10.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Answered customer questions about hours, seating, and menu information
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
- Trained in four positions, which include coordinator, seat-supporter, to-go, and food runner
Education
High School Diploma -
Cox Mill High School
Concord, NC06.2021
Associate of Arts - Liberal Arts And General Studies
Rowan Cabarrus Community College
Concord, NC05.2023
Skills
- Communication skills
- Problem-solving
- Attention to detail
- Creative
- Keeping an organized work area
- Teamwork
Timeline
Hostess
Burtons Grill & Bar
10.2022 - Current
Arcade Attendant
Great Wolf Lodge
01.2021 - 09.2022
Shift Manager
Pelican's Snoballs
05.2020 - 10.2020
Barista
Clean Juice
04.2019 - 05.2020
High School Diploma -
Cox Mill High School
Associate of Arts - Liberal Arts And General Studies
Rowan Cabarrus Community College