Ainun Ikra
Paterson,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
year of professional experience
Work History
Amazon warehouse
Amazon Prime Products
Carlstadt, New Jersey
03.2026 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
Customer Service Cashier
Dunkin' Donuts
Passaic, New Jersey
07.2025 - Current
- Assisted customers with menu selections and special requests.
- Handled cash and credit transactions with care and precision.
- Resolved customer complaints in a professional manner.
- Collaborated with team members to ensure smooth operations.
Education
Master of Science - Information Technology
William Paterson University of New Jersey
Wayne, NJ05-2028
Bachelor of Science - Computer Science
The Univerity Comilla
Dhaka , Bangladesh12-2019
Skills
- Communication
- FLUENT IN English
- Problem resolution
- Analytical and critical thinking
- Multitasking
- Critical thinking
- Team collaboration
- MS office
- Customer service
Timeline
Amazon warehouse
Amazon Prime Products
03.2026 - Current
Customer Service Cashier
Dunkin' Donuts
07.2025 - Current
Master of Science - Information Technology
William Paterson University of New Jersey
Bachelor of Science - Computer Science
The Univerity Comilla