AIONA KALAPA

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• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Worked different stations to provide optimal coverage and meet production goals.
• Trained new team members by relaying information on company procedures and safety requirements.
• Learned all required tasks quickly to maximize performance.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Maintained productive, efficient approach to all tasks.
• Used tools to cut, trim and shape molds daily.

• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Followed nutritional plans to prepare optimal meals.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Provided mobility assistance such as walking and regular exercising.
• Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
• Assisted disabled clients to support independence and well-being.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.
• Communicated regularly with clients' families to provide updates on health and wellbeing.
• Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Administered medications in accordance with doctor's instructions.
• Provided direct personal care and administrative services to clients.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Served food and beverages promptly with focused attention to customer needs.
• Processed orders and sent to kitchen employees for preparation.
• Answered customers' questions, recommended items, and recorded order information.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.