Aionne Ochoa Pacheco
Buckeye,AZ
Summary
Career Development NCOIC, manage and support the 944th FW members with their career development from accession to retirement. Medical Administrative Assistant, assist the commander's support staff to plan, direct, organize, and exercise control over non-supervisory employees assigned to the function within the 944 MDS mission for four years. Aerospace Medical Technician, provide, supervise, and manage patient care of beneficiaries to include flying and special operational duty personnel for over 12 years. Personnel Reliability Program Monitor well-experienced in administration, maintenance, disposition, quality management, and review of medical and dental records for over 4 years.
Overview
14
14
years of professional experience
Work History
NCOIC Career Development
AFRC
12.2023 - Current
- Responsible for streamlining Career Development operations for 944th FW to include three other Geographically Separated Units.
- Responsible for managing/processing promotions, demotions for over 4k members within organization monthly with zero delays.
- Expert in updating/processing AFPC Special Duty Assignments, Assignment Availability Codes (AAC), providing Assignment Notification Actions, and Assignment Limitation Codes (ALC) throughout member's career development.
- Master in processing Separation, Retirement, Reenlistment/Extension and Selective Retention Bonus for Wing members.
Aerospace Medical Technician
USAFR
04.2018 - Current
- Effectively implement/manage medical tracking systems to include Aeromedical Services Information Management System (ASIMS), MHS Genesis, Management Internal Control Toolkit (MICT), Armed Forces Health Longitudinal Technology Application (AHLTA), Electronic Case Tracking (ECT), Health Artifact and Image Management Solution
(HAIMS), and Joint Legacy Viewer (JLV). - Apply appropriate code for diagnoses/ consult with physicians and other health care providers to ensure patient records were correct and complete.
- Analyze and upload medical records into HAIMS/ MHS Genesis for over 1.3K service members.
- Assisted doctors in selecting/ coding diseases, injuries, surgical/non-surgical procedures through understanding of standard coding procedures and terminology.
- Exercise supervisory personnel management responsibilities as Flight Chief for SGH (Chief of Medical Staff).
- Perform variety of staff duties concerning SGH programs and program support effectiveness resulting from regulatory changes, new technology/ equipment, program/mission changes, recurring requirements, and others.
- Maintain oversight of /have overall responsibility for inspection program as it relates to SGH and direct conduct of inspection activities.
- Perform duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment within organization.
- Use critical thinking to break down problems, evaluate solutions, and make decisions to complete 944 Medical Squadron mission.
- Offer friendly and efficient service to customers, handle challenging situations with ease.
- Keep up with continuing education requirements to maintain Air Force Specialty Code (AFSC) certification.
- Deliver care for rated/non-rated aircrew/special operations/ ground support personnel as Medical Technician.
- Organize, coordinate, teach, and oversee multi-facetted portions of Physical Health Assessment (PHA) process for over 1.5K patients/customers per year.
- Assists Flight Surgeons with identifying disqualifying medical conditions, initiating physical profiles, and waiver management.
- Mastery knowledge of AF 469 Duty Limitations, training, and education to 944 Fighter Wing (FW) commanders and senior leadership as outlined in specific Air Force Instruction (AFI) requirements.
- Expert knowledge of assembling, operating, and maintaining therapeutic/ diagnostic equipment identified within medical organization.
- Deployment Program Manager for 944 FW; identify/ create tasker; schedule appointments, monitor medical/ dental readiness, track profiles/ deployment waivers, out-process members ready to meet Air Expeditionary Force requirements using Deployment-Related Health Assessment (DRHA) program.
Medical Administration Assistant
AFRC
03.2021 - 12.2023
- Deliver expert customer service, guidance, and administrative support to commander staff, beneficiaries, civilians, vendor clients and builds and maintains positive, long-term relationships.
- Serve as resident subject matter expert for all mandated administrative support programs such as Air Force Reserve Order Writing System (AROWS), Air Reserve Component Network (ARTCNET), Government Purchase Card (GPC), Defense Travel System (DTS), and Unit Training Assembly Participation System (UTAPS).
- Directly assists commander/ director in management of all administrative support program functions.
- Serve as organizational point of contact and liaison with personnel flight on military and civilian personnel issues.
- Assist in planning, monitoring manpower resource requirements for 944 Medical Squadron (MDS).
- Perform other clerical and administrative work in support of office organization.
- Receive, record, and address incoming and outgoing communication via telephone and email throughout 944 Fighter Wing (FW).
- Plan, organize, and direct activities of Commander's Support Staff (CSS) ensuring organization complies with legal and regulatory requirements and meet customer needs.
- Manage Medical Squadron resources for executive support, services, and activities.
- Monitor inventory levels of supplies, equipment, and reagents used and place orders for replacements.
Aerospace Medical Technician
USAF
08.2015 - 04.2018
- Provided medical/admin support for Family Health Clinic with 25K beneficiaries, conducting 70K annual medical appointments.
- Prepared/administered medication/treatment plans under direct supervision of provider/nurse in accordance with local Medical Treatment Facility (MTF) protocols for 2 nurses and 5 providers daily.
- Led Infection Control Program; executed 6 inspections, rectified errors, enforced standards for 98 personnel.
- Monitored team's Defense Medical Human Resources System, tracked/ensured accuracy for 36 personnel timecards (DMHRSi).
- Advocated Group TriCare Online Initiative (TOL), enrolled patients/ expedited medication refills/ appointment requests.
- HAIMS Superuser providing Department of Defense (DoD) and Department of Veterans Affairs (VA) health care providers global visibility and access to artifacts and images generated during health care delivery process.
- Mentored/led 56 Phase II Medical Students, certified/verified 840 Core Tasks conducting 448 hours total of training.
- Supported Outpatient Clinic Process Improvement for schedule, upgrade training, and patient record reviews as Flight Element Leader.
Personnel Reliability Program
USAF
05.2010 - 08.2015
- Managed Personnel Reliability Program (PRP/PRAP) administration qualification; program used by all branches of service with duties tied to nuclear weapons ensuring personnel were reliable to perform nuclear-related responsibilities with standards applying on and off duty.
- Expert knowledge in creating/building and transferring thousands of medical records for PRP members to gaining facilities daily..
- Expert in reviewing clinical records from transferring medical treatment facilities and compiled/transferred pertinent information as required by local, state, and federal policy.
- Mastery in auditing individual medical records completed by providers, analyzed for accuracy and completeness in accordance with medical documentation standards, Joint Commission Standards, Health Insurance Portability and Accountability ACT (HIPAA) regulations, and legal sufficiency.
- Expert knowledge in management of administrative actions, filing, researching, handling, securing, and completing all actions involved with records administration programs.
- Managed quality assurance program for service treatment records, assigned system access of all health administration programs such as ASIMS, CHCS, AHLTA, SPORTS, MICT, TRA2CES, HAIMS, and JLV.
- Conducted training and orientation for assigned personnel regarding proper records review, maintenance, and facilitated remedial training for coding or documentation deficiencies.
- HAIMS Superuser, uploaded medical records into electronic versions with hundreds transferred successfully without any discrepancies/ errors.
- Expert knowledge and management of medical and dental records process to accurately accomplish STR inventory accountability requirements.
- Expert in distributing mail, which included extensive participation mailing requirements for United States Postal Service (USPS), United Parcel Service (UPS), and FedEx.
- Expert in retrieving medical files using chart-out procedures and documentation.
Expert knowledge of day-to-day office administration and functions to include schedules/coordination, staffing and workflow management and monitoring of teams, budgets, medical records, supplies, training, and operational tasks/ activities. - Selected and coded diseases, injuries, surgical/non-surgical procedures through understanding of standard coding procedures and terminology.
- Expert knowledge of administrative procedures, medical practices, security, safety, military personnel policies, organization guidelines, training and programs, wartime operations and missions.
- Maintained "passing" score inspection by Commission on Accreditation of Healthcare Organization (JCAHO) for over 52 months/0 shortfalls.
Education
Master of Science - Healthcare Administration
Purdue University
West Lafayette, IN05.2022
Bachelor of Science - Healthcare Administration
Purdue University
West Lafayette, IN11.2021
Associate of Science - Practical Nursing Technology
Community College of The Air Force
Montgomery, AL11.2018
High School Diploma -
Valley High School
Las Vegas, NV06.2008
Skills
- Superuser in Aeromedical Service Information Management System (ASIMS), Military Health System (MHS) Genesis, Composite Health Care System (CHCS), Armed Forces Health Longitudinal Technology Application (AHLTA), Deployment-Related Health Assessment (DRHA), Healthcare Artifact and Image Management Solution (HAIMS), Joint Legacy Viewer (JLV), and other mandated computer systems
- Knowledge and experience with Centralized Credentials Quality Assurance System (CCQAS)
- Expert in Personnel Reliability Program (PRP) and Arming Use of Force (AUoF)
- Master in STR Processing Operations Reporting Tracking Solution (SPORTS)
- Expert in Management Internal Control Toolset (MICT), and Transcom Regulating and Command and Control Evacuation System (TRA2CES)
- Expert in Military Personnel Data System (MilPDS) and GEARS
- Ability to communicate effective to senior leadership staff
- Knowledge and experience in administration, maintenance, disposition, quality management, and review of medical and dental records
- Expert in analyzing/executing service treatment records maintenance program and advise management on problem areas Provide solutions for corrections
Timeline
NCOIC Career Development
AFRC
12.2023 - Current
Medical Administration Assistant
AFRC
03.2021 - 12.2023
Aerospace Medical Technician
USAFR
04.2018 - Current
Aerospace Medical Technician
USAF
08.2015 - 04.2018
Personnel Reliability Program
USAF
05.2010 - 08.2015
Master of Science - Healthcare Administration
Purdue University
Bachelor of Science - Healthcare Administration
Purdue University
Associate of Science - Practical Nursing Technology
Community College of The Air Force
High School Diploma -
Valley High School
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