Airah Dhale Nalugon
Corpus Christi,TX
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Forever 21
10.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Online Ordering Assistance, Guided customers through the online ordering process, ensuring a seamless shopping experience.
Server
Dao Authentic Asian Cuisine
08.2021 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Richard King Highschool
5225 Gollihar Rd, Corpus Christi, TX 7841206-2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Retail sales
- Time management
- Store maintenance
- FLUENT IN FILIPINO
- FLUENT IN ENGLISH
- Customer needs assessment
- Product recommendations
Timeline
Retail Sales Associate
Forever 21
10.2022 - Current
Server
Dao Authentic Asian Cuisine
08.2021 - 12.2022
High School Diploma -
Richard King Highschool
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