Airam Diaz
San Bernardino,CA
Summary
Friendly food industry server, proficient at creating positive consumer experiences that lead to return business. Fast learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor. Adaptable professional with expertise in personnel development, team collaboration, and resolving customer, waitstaff, and management issues. Fluent in English and Spanish language. Professional employee dedicated to providing excellent service to current and new customers.
Overview
8
8
years of professional experience
Work History
Sunday School Volunteer
Iglesia De Cristo Miel Riverside
05.2016 - Current
- Provided responsive care by consistently attending to infants'' cues for hunger, distress or discomfort.
- Enhanced infant development by implementing age-appropriate activities and exercises.
- Developed lessons and activities to promote children's physical and emotional development.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Played games, worked on puzzles, and read books to young children.
- Delivered personalized attention to each infant under care which contributed to stronger bonds among children resulting in improved socialization.
- Ensured timely diaper changes and feedings, maintaining optimal hygiene levels for each infant in care.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Created and implemented activities to promote language development.
- Assisted in fostering early language acquisition skills through singing songs, reading stories, and conversing with infants regularly.
General Service Assistant
Provider Contract Food Service
08.2023 - Current
- Consistently met or exceeded performance goals related to customer satisfaction ratings, and order accuracy.
- Provided support to colleagues, assisting in task completion and workload management.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Education
Bachelor of Science - Mechanical Engineering
California Baptist University
Riverside, CA04.2027
High School Diploma -
Rialto High School
Rialto, CA06.2023
Skills
- Hospitality best practices
- High Energy and Stamina
- Ability to Lift 30 Pounds
- Performance Improvement
- Food and Beverage Service
- Foreign language proficiency
- Safe Food Handling
- Punctual and Reliable
Languages
Spanish
Native or Bilingual
Timeline
General Service Assistant
Provider Contract Food Service
08.2023 - Current
Sunday School Volunteer
Iglesia De Cristo Miel Riverside
05.2016 - Current
Bachelor of Science - Mechanical Engineering
California Baptist University
High School Diploma -
Rialto High School
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