Airam Portillo
Garfield,USA
Summary
Results-driven retail professional with 4+ years of experience in customer engagement, store operations, and team leadership. Proven ability to drive sales performance, lead teams, and deliver elevated customer experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hollister.Co
East Rutherford, USA
10.2024 - Current
- Drive sales results by analyzing business trends and delivering best-in-class customer service.
- Oversee daily store operations including opening and closing routines.
- Lead store presentation through floor set updates and styling recommendations.
- Supervise sales floor activity and stockroom operations.
- Support recruiting, training, and employee development.
- Consistently meet and exceed quarterly sales incentive goals.
Key Holder
Abercrombie & Fitch
Paramus, Nj
08.2022 - 10.2024
- Assisted customers with product selection and inquiries.
- Managed cash register and processed transactions accurately.
- Maintained store cleanliness and organized merchandise displays.
Brand Representative
Abercrombie Kids
Paramus, USA
- Delivered exceptional customer service while upholding brand standards.
- Maintained inventory organization and seasonal displays.
- Processed POS transactions including returns and exchanges.
Education
Associate of Arts - Business
Bergen Community College
Paramus, NJ 09.2025 - 02.2026
High School Diploma -
Saddle Brook Middle/High School
Skills
- Sales Performance & KPIs
- Store Operations
- Customer Experience
- Team Leadership
- Visual Merchandising
- RFID experience
- POS Systems
- Communication
Certification
- Google Documentation
Languages
Spanish, Native/Bilingual
Timeline
Associate of Arts - Business
Bergen Community College
09.2025 - 02.2026
Assistant Manager
Hollister.Co
10.2024 - Current
Key Holder
Abercrombie & Fitch
08.2022 - 10.2024
Brand Representative
Abercrombie Kids
High School Diploma -
Saddle Brook Middle/High School