Airam Tejeda
Orlando,FL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Perry Ellis International
04.2023 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Retail Store Supervisor
Perry Ellis International
04.2021 - 07.2023
- Oversaw employees and store functions on daily basis.
- Answered product questions and assisted customers in selection and checkout.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Conducted inventory analysis to determine optimal stock levels.
- Determined layout of store merchandise for visual appeal to consumers.
- Reviewed audits and reconciled nightly sales transactions by balancing cash registers and reporting discrepancies.
Sales Associate
Perry Ellis International
07.2019 - 04.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Arts - Communications
Valencia College
Orlando, FL06.2026
High School Diploma -
Oak Ridge High School
Orlando, FL06.2021
Skills
- Staff Management
- Product and Service Sales
- Goals and Performance
- Sales Expertise
- Time Management
- Customer Service
- Strategic Planning
- Sales and Marketing
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Perry Ellis International
04.2023 - Current
Retail Store Supervisor
Perry Ellis International
04.2021 - 07.2023
Sales Associate
Perry Ellis International
07.2019 - 04.2021
Associate of Arts - Communications
Valencia College
High School Diploma -
Oak Ridge High School