Aireann Schrick

• Conducted troubleshooting and diagnostic procedures on customer devices.
• Answered customer questions about billing, account issues and upgrade possibilities.
• Recommended new products and services to customers.
• Using Adobe Creative Cloud and Photoshop for marketing designs.
• Drawing company promotions on the store chalk board wall.
• Enhanced customer satisfaction ratings by resolving issues efficiently.
• Decreased process discrepancies, proactively inspecting performance and site safety while monitoring project status.
• Updated store and employees OPS numbers with goals.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Upsold additional products and services to customers, increasing revenue such as Academy Credit Card Sales.

• Used POS system to enter orders, process payments and issue receipts.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
• Used Adobe Creative Cloud for marketing designs and Kids activities while at a store location.
• Flyer Marketing
• Event Marketing
• Photography
• Managing and operating the stores social media.

• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

• Worked flexible schedule and extra shifts to meet business needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Multi-talked several deadlines withing food orders and store management.
• Lottery Tickets
• Restock store items and maintain fountain machines ice levels.
• Rotate Deli food
• Manage and operate the whole Mini-Mart gas station on a single shift individually.

• Answered constant flow of customer calls with minimal wait times.
• Updated account information on commercial accounts.
• Clarified customer issues and determined root cause of problems to resolve product or service complaints.
• Placed Part orders fot both commerical and non-commercial customers.
• Installed batteries, headlight bulbs, tail light bulbs, windshield wipers, etc.
• OBD checks
• Starter, alternator, and battery testing on site.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Greeted new customers, discussed specials, and took drink orders.
• Time manage your tables and their needs.
• Complete assigned duties such as opener or closer.

• Senior Exhibition 2023
• Midwestern State University Presidential Purchase Award 2022.
• Juanita Harvey Art Gallery Juried Student Exhibition 2022 and 2023
• Wichita Falls AFB Mural 2022
• Presidents Honor Roll 2019-2020.
• Deans List 2020-2021.
• City Of Wichita Falls Airport Scholarship Recipient 2022-2024
• Fain Foundation Award Scholarship Recipient 2021-2023.
• Roth Fine Arts Scholarship Recipient 2020-2021.

I continued my basics as I was awaiting acceptance into a four year college.

I attended while completing my junior and senior years in high school. I attending college as I prepared for a four year college after graduation.

• Honoree of Dual Credit Honors attending Hill College.
• 3.5 GPA
• Graduated top 25 of my class out of nearly 400 kids.