Airen Hernandez
Garland,TX
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Customer Service
Anayas Seafood
06.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Administrative Assistant
IGO SERVICES
03.2023 - 02.2024
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Purchasing Analyst
Orinoquia, S.A. Telephone Company
03.2014 - 01.2020
- Streamlined purchasing processes for increased efficiency through effective data analysis and reporting.
- Improved supplier relations by maintaining timely communication and addressing concerns proactively.
- Evaluated vendor bids and selected suppliers based on value for money, quality, service, and reliability factors.
- Resolved invoice discrepancies by working closely with accounts payable department and external suppliers.
- Implemented policies to reduce cost and eliminate waste.
- Devised and executed annual purchasing plans and contracts.
Education
Associate of Science - Tax Planning And Control For Income
University Institute of Tax Administration
Venezuela08.2011
Skills
- Google Applications , Calendar's,Chat
- Time Management
- Microsoft Office Professional and Mac application
- Quickbooks , Clover, Adobe
- TurboTax Personal and Business
- Mobile Devices and Laptop Computers
- Flexible Schedule
- Conflict Resolution
- Problem Solving
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Administrative Assistant
IGO SERVICES
03.2023 - 02.2024
Customer Service
Anayas Seafood
06.2022 - Current
Purchasing Analyst
Orinoquia, S.A. Telephone Company
03.2014 - 01.2020
Associate of Science - Tax Planning And Control For Income
University Institute of Tax Administration
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