Committed Job Title with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Effective Customer Service Skills
Overview
12
12
years of professional experience
Work History
Quality Control
Hello Fresh
Newnan, GA
04.2022 - 06.2024
Implemented quality control system to review products against technical specifications and corporate standards.
Created quality control reports on monthly basis.
Identified and removed foreign matter from raw materials as part of strong quality control processes.
Ensured compliance with food regulations by maintaining accurate documentation and records of quality assurance activities.
Maintained a clean and organized work environment in accordance with company policies and regulatory requirements, promoting a culture of safety.
Kept eye on quality assurance information to review compliance against specifications and company standards.
Machine Operator
Yamaha Motor Co
Newnan, GA
06.2018 - 02.2021
Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols. Operations Assemby
Customer Service Representative
SourceHOV
Newnan, GA
02.2012 - 06.2016
Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
Increased team productivity by providing ongoing training and support to customer service representatives. Collected information for Veterans Affairs
Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
Reduced customer complaints, proactively addressing issues and implementing effective solutions.