Airin Taylor
Manager
Colorado Springs,CO
Summary
A creative, self motivated individual who demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Thorough team contributor with strong organizational capabilities.
Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
17
17
years of professional experience
Work History
Operations Manager
HOMEfix
04.2024 - 08.2025
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Operations Administrator
Premier Roofing
01.2018 - 04.2024
- Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
- Evaluated current operational practices and suggested improvement strategies.
- Successfully operated as the interim General Manager for multiple weeks while current GM was out of the office without further assistance.
- Extremely high levels of organization with excellent attention to detail for planning the day to day production needs.
- Team leader, my PMs come to me first with any questions or concerns they may have while on a job site.
- Review, order, and assign job workbooks. Work flow planning.
- Responsible for all crew information, onboarding and management.
- Bilingual in English and Spanish for affective communication with Crews and Spanish speaking customers.
- Resolve day to day problems when they arise in a quick and timely manner.
- Lead a cross functional team of crews, project managers, suppliers and occasionally STRs and PRTs.
- Completed cross training in General Management
GM Assistant
Rocky Mountain Renovations (Part Time)
05.2017 - 09.2021
- Assisted in budget preparation and expense tracking for accurate financial reporting and cost control.
- Lead a team of tradesmen for remodeling and fencing projects.
- Scheduled and ordered all materials for projects.
- Design kitchen remodel mock ups for homeowners to review.
- Provided customers with material availability to finalize selections and pricing.
Special Needs Assistant and Bus Driver
Saint Vrain Valley School District
07.2008 - 06.2017
- Developed strong rapport with students through empathy, patience, and understanding of their unique challenges and strengths.
- Trained to deescalate special needs students when needed. Empathy, and patience.
- Maintained my own school bus will a list of pre-checks every morning to ensure a safe and secure ride.
Education
Bachelor of Arts - Management
University of Colorado
Boulder, CO05-2014
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Organizational management
- KPI tracking
- Business administration
- Bilingual in English and Spanish
Accomplishments
- Earned the “Top Preforming Admin” Award in 2021 for having the best numbers all around.
- Earned the “Persistence” Award in 2022 for always learning and growing professionally.
Languages
Spanish
Native or Bilingual
Timeline
Operations Manager
HOMEfix
04.2024 - 08.2025
Operations Administrator
Premier Roofing
01.2018 - 04.2024
GM Assistant
Rocky Mountain Renovations (Part Time)
05.2017 - 09.2021
Special Needs Assistant and Bus Driver
Saint Vrain Valley School District
07.2008 - 06.2017
Bachelor of Arts - Management
University of Colorado
Similar Profiles
Lorraine JacksonLorraine Jackson
Virtual Sales Account Manager at HomeFix Remodeling & Construction, HomeFixVirtual Sales Account Manager at HomeFix Remodeling & Construction, HomeFix
Cherie MartinCherie Martin
Sales Representative at HomeFix Remodeling & Construction, HomeFixSales Representative at HomeFix Remodeling & Construction, HomeFix
Kimberley "Cason" LadymonKimberley "Cason" Ladymon
Marketing Specialist at Homefix RemodelingMarketing Specialist at Homefix Remodeling
JANET C. CALKINSJANET C. CALKINS
Chief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations CommandChief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations Command
Amy WallAmy Wall
Adjoint Instructor at University of DenverAdjoint Instructor at University of Denver