Airleen Gutierrez
Los Angeles,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
Capstan California
Compton, CA
03.2020 - 08.2024
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Organized and maintained filing systems, both paper and electronic.
- Created expense reports, tracked invoices, and processed payments.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Assisted with scheduling meetings and appointments for the office staff.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Provided support to other departments by completing clerical tasks as needed.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Sorted mail daily for distribution throughout the organization.
- Developed forms and procedures to improve workflow efficiency.
- Set up new hire paperwork according to company standards.
- Recorded minutes during weekly staff meetings.
- Updated contact lists regularly with current employee information.
- Tracked budget expenses related to departmental operations.
- Processed incoming invoices for payment in a timely manner.
- Answered phones to direct callers, schedule appointments, and provide general office information.
Cashier
Taco Bell Restaurant
Torrance, CA
02.2017 - 04.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
City of Angels
Lomita, CA06-2020
Skills
- Customer Assistance
- Cash Register Operation
- Written and verbal communication
- Customer Service
- Organizational abilities
Timeline
Office Administrative Assistant
Capstan California
03.2020 - 08.2024
Cashier
Taco Bell Restaurant
02.2017 - 04.2020
High School Diploma -
City of Angels