Summary
Overview
Work History
Education
Skills
Timeline
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Airricka Lockhart

2301 Holiday Ter Apt 1,IL

Summary

Dedicated Home Care Provider with Prudential Healthcare, skilled in compassionate caregiving and patient transportation. Proven ability to enhance patient well-being through effective meal preparation and medication administration. Recognized for building strong relationships with clients, ensuring their comfort and safety while maintaining a positive, supportive environment.

Overview

16
16
years of professional experience

Work History

Home Care Provider

Prudential Healthcare
11.2022 - Current
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Assisted disabled clients to support independence and well-being.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Assisted patients with self-administered medications.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Managed medical appointments, coordinating with healthcare professionals to ensure timely access to necessary services.

Auditor

Amazon
03.2017 - 10.2022
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
  • Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
  • Planned and executed follow-up audits at appropriate intervals.

Medical Administrative Assistant

Reymar Clinic
08.2014 - 02.2017
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
  • Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
  • Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services.
  • Generated reports and logged patient information for reliable records.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
  • Obtained pre-authorization from insurance companies ahead of medical services.
  • Registered patients and completed associated paperwork for accurate records.
  • Collecting specimens and basic lab test
  • Assist during physical exams
  • Submit prescriptions
  • Perform EKG
  • Blood Draw

EVS Technician

Favorite Healthcare Agency
12.2009 - 05.2014

Outpatient discharge

Nursery

Emergency Room

Waste removal

Soiled linen removal

High dust

Clean

Sanitize

Education

EKG Certification -

Excelsior Healthcare Academy
Chicago Heights, IL

Phlebotomy Certification -

Excelsior Healthcare Academy
Chicago Heights, IL

High School Diploma - General Studies/ Health

New Millennium School of Health
Chicago, IL
04.2008

Skills

  • Patient care
  • Compassionate caregiving
  • Meal preparation
  • Housekeeping
  • Patient transportation
  • First aid and safety
  • Housekeeping tasks
  • Vital signs monitoring
  • Recording vital signs
  • Medication administration
  • Dementia care

Timeline

Home Care Provider

Prudential Healthcare
11.2022 - Current

Auditor

Amazon
03.2017 - 10.2022

Medical Administrative Assistant

Reymar Clinic
08.2014 - 02.2017

EVS Technician

Favorite Healthcare Agency
12.2009 - 05.2014

EKG Certification -

Excelsior Healthcare Academy

Phlebotomy Certification -

Excelsior Healthcare Academy

High School Diploma - General Studies/ Health

New Millennium School of Health