Aisa Trevino
Mcallen,TX
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
3
3
years of professional experience
Work History
Receptionist
McAllen Country Club
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled assignments independently with good judgement and critical thinking skills.
- Assisted with onboarding new clients and securing paperwork completion.
- Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Intern
Law Office of Roel 'Robie' Flores
06.2021 - Current
- Sorted and organized files, spreadsheets, and reports.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Analyzed problems and worked with teams to develop solutions.
- Prepared project presentations and reports to assist senior staff.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Generated reports detailing findings and recommendations.
Intern
Law Office of Rick Salinas
06.2024 - 08.2024
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Property Management Assistant
Tres Lagos
05.2022 - 09.2022
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Communicated effectively with owners, residents, and on-site associates.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Event Staff
City of McAllen
05.2022 - 07.2022
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Oversaw event operations to keep running smoothly.
- Implemented efficient check-in processes, minimizing wait time for guests upon arrival at events.
Intern
Representative Vicente Gonzalez
06.2021 - 08.2021
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Bachelor of Arts - Political Science And Government
The University of Texas Rio Grande Valley
Edinburg, TX05-2025
Skills
- Organization skills
- Time management
- Data entry
- Customer/Client relations
- Office administration
- File management
- Documentation and reporting
- Office management
- Bookkeeping
Timeline
Intern
Law Office of Rick Salinas
06.2024 - 08.2024
Receptionist
McAllen Country Club
08.2023 - Current
Property Management Assistant
Tres Lagos
05.2022 - 09.2022
Event Staff
City of McAllen
05.2022 - 07.2022
Intern
Law Office of Roel 'Robie' Flores
06.2021 - Current
Intern
Representative Vicente Gonzalez
06.2021 - 08.2021
Bachelor of Arts - Political Science And Government
The University of Texas Rio Grande Valley
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