Aisea Ratu
Laie,HI
Summary
Dedicated professional with proven customer service skills. Recognized for streamlining processes and enhancing customer experiences, consistently achieving high sales and maintaining strong team collaboration.
Overview
2
2
years of professional experience
Work History
Cashier, Shop Worker
Polynesian Cultural Center, PCC
La'ie, HI
01.2026 - Current
- Received Employee of the month award within 2 months of employment.
- Maintained cash drawer integrity through regular audits and reconciliations.
- Collaborated with team members to ensure smooth operational workflows during peak hours.
- Streamlined checkout process for increased efficiency and reduced waiting times, ensuring each customer receives each order in under 3 minutes
Sales Assistant
Harrisons
Fiji
09.2025 - 12.2025
- Assisted customers with product inquiries and selections, enhancing overall shopping experience.
- Successfully served up to 30-50+ customers daily, accumulating an average of $1500 to $2000 sales per day.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Missionary
Church Of Jesus Christ Of Latter Day Saints
Tonga
12.2023 - 09.2025
- Facilitated and led numerous meetings held with missionaries, church leaders and members of the Church of Jesus Christ of Latter-Day-Saint.
- Gained proficiency in the Tongan language.
- Developed effective communication skills by interacting with diverse populations in various settings.
- Established trust within the community through regular engagement and consistent support.
- Provided training for over 5 new missionaries, and follow-up trained 10 missionaries.
- Implemented strategies for successful mission outreach to grow membership.
- Gained adaptability skills from working in 12 different areas.
Education
Bachelor of Science - Marketing
Brigham Young University
La'ie, HI12-2029
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier, Shop Worker
Polynesian Cultural Center, PCC
01.2026 - Current
Sales Assistant
Harrisons
09.2025 - 12.2025
Missionary
Church Of Jesus Christ Of Latter Day Saints
12.2023 - 09.2025
Bachelor of Science - Marketing
Brigham Young University
Employee Of The Month Award
Through consistency and brilliant work ethic, The Employee Of The Month was received in under 2 months.