Aisha Alsabahi
Detroit,MI
Summary
Dynamic and empathetic professional with a solid background in behavioral support at Healing Haven and customer service at Walgreens. Skilled in critical thinking and active listening, I excel in creating positive outcomes and enhancing client progress through effective problem-solving and positive reinforcement. Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Behavior Technician
Healing Haven
02.2024 - 04.2024
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Treated clients and families with respect and dignity.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Customer Service Associate
Walgreens
10.2022 - 05.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded proactively and positively to rapid change.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
Physical Therapy Aide
Comprehensive Physical Therapy
03.2022 - 07.2022
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05.2018
Skills
- Glassware organization
- High-Level Multitasking
- Outstanding interpersonal skills
- Critical Thinking
- Active Listening
- Problem-solving abilities
- Data Collection
- Positive Reinforcement
- Report Writing
- Maintaining and cleaning equipment
- Time Management
- Empathy and patience
Languages
Arabic
Native or Bilingual
Timeline
Behavior Technician
Healing Haven
02.2024 - 04.2024
Customer Service Associate
Walgreens
10.2022 - 05.2023
Physical Therapy Aide
Comprehensive Physical Therapy
03.2022 - 07.2022
High School Diploma -
Penn Foster Career School
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