Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Languages
Accomplishments
Websites
References
Timeline
Generic

AISHA ANJUM

Brooklyn,NY

Summary

Experienced Nursing leader with over 12 years of diverse healthcare expertise, spanning Emergency Room (ER), Long-Term Care (LTC), Managed Long-Term Care (MLTC), and Outpatient clinic management. Proven track record of managing fast-paced clinical environments, leading interdisciplinary teams, and optimizing patient care delivery through evidence-based practices. Strong skills in patient assessment, critical thinking, and organizational leadership, combined with a commitment to fostering collaborative, patient-centered care. Adept at staff development, operational oversight, and driving quality improvement initiatives, while ensuring regulatory compliance. Dedicated to empowering patients and supporting clinical teams to achieve excellence in care outcomes.

Overview

15
15
years of professional experience
1
1
Certification

Work History

CLINICAL NURSE ASSESSOR

VillageCareMAX MLTC
Brooklyn, NY
11.2018 - 06.2024
  • Conduct comprehensive UAS (Uniform Assessment System) assessments for enrollment, reassessment, and change in condition for potential MLTC (Managed Long-Term Care) members, in accordance with Medicaid, Medicare, and organizational policies, in community-based settings.
  • Review and evaluate clinical documentation—including hospital discharge summaries, nursing home notes, and specialist consults—to determine medical appropriateness and readiness for safe discharge from institutional to community settings.
  • Assess home environments, review wound care documentation, and provide patient education to promote medication adherence and compliance with discharge plans, helping to reduce hospital readmissions.
  • Accurately document clinical findings and assessments within appropriate UAS sections, and input detailed progress notes in the company’s e-care EMR system in a timely manner.
  • Complete and analyze the Tasking Tool to determine appropriate service levels, and calculate member risk scores.
  • Communicate promptly and effectively with potential members, supervisors, and directors to ensure timely, safe, and coordinated care transitions.
  • Collaborate with the Clinical Director to test and evaluate new EMR systems, ensuring compliance with internal policies and supporting staff training for efficient use and accurate documentation.
  • Support the onboarding and training of new nurses by guiding them through the UAS assessment process, identifying areas for improvement, and providing constructive feedback to RN managers.

EMERGENCY ROOM NURSE

Brooklyn Hospital Center
Brooklyn, NY
08.2016 - 09.2017
  • Developed and implemented individualized nursing care plans for patients with complex comorbidities, ensuring timely and accurate documentation within the EMR system.
  • Managed high-acuity patient loads (often 1:10 nurse-to-patient ratio in critical care zones), providing emergency care for a wide range of conditions, including cardiac and respiratory arrest, CHF, respiratory failure, stroke, myocardial infarction, diabetic emergencies (e.g., DKA), drug overdose, DVT/PE, preeclampsia, suicidal ideation, motor vehicle accidents, and traumatic injuries.
  • Performed and supported a wide array of procedures, including IV insertion, EKG acquisition, catheter access/de-access (e.g., ports), ventilator management, central line assistance, urinary catheterization, and blood product administration—ensuring adherence to sterile technique and institutional protocols.
  • Executed advanced life-saving interventions in accordance with ACLS protocols and coordinated care by delegating tasks to nurse technicians and support staff.
  • Interpreted laboratory results and recognized abnormal findings, initiating appropriate interventions and promptly notifying the medical team of changes in patient condition.
  • Acted as a strong patient advocate, providing compassionate, patient-centered care and ensuring patients and families were informed, supported, and involved in care decisions.
  • Led and participated in discharge planning and provided thorough patient education to support safe transitions of care.
  • Delivered and received detailed shift-change handoffs and as-needed (PRN) reports to ensure continuity of care across providers.

LTC CHARGE NURSE

Cobble Hill Health Center
Brooklyn, NY
10.2015 - 08.2016
  • Served as the sole RN on a 44-bed unit, supervising 1–2 LPNs and overseeing comprehensive care for residents, including assessments of new admissions and existing patients.
  • Developed, implemented, and updated individualized Plans of Care (quarterly, annually, and PRN) to address acute and chronic conditions, ensuring alignment with physician directives and patient needs.
  • Provided timely discharges, patient and family education, and coordinated transitions of care, including medication reconciliation and home care instructions.
  • Administered medications (oral, enteral, and parenteral), managed wound care, and interpreted lab results to inform clinical decisions and interventions.
  • Delivered specialized care including tracheostomy, ostomy, ileostomy, suprapubic and Foley catheter management, enteral feeding/medication administration, and PICC line medication administration.
  • Conducted wound assessments in collaboration with the Wound Care RN during weekly rounds; implemented updated wound care protocols to promote healing and prevent deterioration.
  • Collaborated with primary care providers during routine rounds to report clinical findings and implement changes in treatment plans; effectively communicated patient condition updates to MDs and NPs.
  • Received and executed verbal/phone orders and specialist recommendations; ensured accurate documentation in the EMR.
  • Partnered with hospice care teams to advocate for patient and family needs, providing compassionate, patient-centered end-of-life care and emotional support.
  • Monitored progress in rehabilitation programs (PT, OT, ST) and communicated goals and status updates to the care team.
  • Delegated and supervised daily assignments for LPNs and CNAs to ensure efficient workflow and consistent, high-quality care.
  • Maintained inventory of medical and wound care supplies; prepared requisitions to ensure unit readiness and continuity of care.
  • Demonstrated ability to work independently and maintain confidentiality in a high-volume, fast-paced environment serving over 80 patients daily.

Clinic Supervisor – Multispecialty Clinic

Doctor’s Medical P.C. and Physicare Multiservice Ltd.
Brooklyn, NY
01.2009 - 02.2015
  • Oversaw daily operations of high-volume, multispecialty outpatient clinics serving up to 80 patients per day per location.
  • Supervised and coordinated administrative functions across departments including billing, medical records, reception, and support staff (7+ employees), ensuring efficient clinic workflow and high-quality patient service.
  • Collaborated with a team of 9 physicians and various specialists to support coordinated, interdisciplinary care for diverse patient populations.
  • Managed front-office operations including insurance verification, benefits coordination, PCP changes, specialist referrals, prior authorizations, and scheduling for in-office medical and surgical procedures.
  • Ensured accurate and timely medical billing processes; conducted follow-up on unpaid claims to maximize reimbursement and reduce aging accounts receivable.
  • Maintained accurate and current electronic medical records (EMR) in compliance with regulatory standards and HIPAA guidelines.
  • Represented the clinic at community health fairs and outreach events, promoting public health education and access to care.

Education

BACHELOR OF SCIENCE NURSING -

SUNY Downstate
Brooklyn, NY
01.2013

BACHELOR OF SCIENCE BIOLOGY -

Brooklyn College
01.2009

Bachelor of Science -

LONG ISLAND UNIVERSITY
Brooklyn, NY

Skills

Key Skills & Competencies

  • Clinical Expertise: Extensive hands-on experience in Emergency Room (ER), Long-Term Care (LTC), and Managed Long-Term Care (MLTC) settings
  • Patient-Centered Leadership: Leads by example in delivering responsive, compassionate, and safe care; strong patient advocate committed to quality outcomes
  • Team Leadership & Mentorship: Experienced in supervising clinical and administrative teams, onboarding and training new staff, and fostering a collaborative team environment
  • Evidence-Based Practice: Applies current clinical standards and best practices to inform decisions and improve patient outcomes
  • Operational Oversight: Skilled in coordinating high-volume, fast-paced units and outpatient clinics; ensures compliance with institutional policies and procedures
  • Regulatory Compliance: Well-versed in ER protocols, Medicaid/Medicare guidelines, and HIPAA regulations
  • EMR Proficiency: Adept in navigating and training others on various Electronic Medical Records systems (eg, e-Care, Epic, Cerner)
  • Communication & Collaboration: Strong interpersonal skills; effectively liaises with interdisciplinary teams, patients, and families to support cohesive care delivery
  • Organizational & Critical Thinking: Highly organized with the ability to manage multiple priorities, assess risk, and implement solutions under pressure
  • Performance Improvement: Contributes to process optimization and care quality initiatives; supports EMR system testing and policy development

Certification

  • Registered Nurse, 11/30/25, 681885
  • BLS, 08/01/23 (renewing soon)
  • ACLS, 08/01/23 (renewing soon)
  • TNCC, 06/30/21
  • Certified Interpreter, Maimonides Medical Center, Urdu, Hindi, Punjabi

Volunteer Experience

  • RN Outpatient clinics, 09/01/14, 05/31/15
  • Volunteer, NYCares, 01/01/11, 05/31/12
  • Volunteer, Maimonides ER, 08/01/08, 04/30/09

Languages

English
Professional
Urdu
Professional
Punjabi
Professional

Accomplishments

  • TOCA (THE ON COUSE ADVANTAGE ) IN BROOKLYN COLLEGE
  • DEAN'S LIST Multiple times at Long island University
  • 0ften Advised Clinical Director re: EMR and new training tools for RN's at VillagecareMAX

References

References available upon request.

Timeline

CLINICAL NURSE ASSESSOR

VillageCareMAX MLTC
11.2018 - 06.2024

EMERGENCY ROOM NURSE

Brooklyn Hospital Center
08.2016 - 09.2017

LTC CHARGE NURSE

Cobble Hill Health Center
10.2015 - 08.2016

Clinic Supervisor – Multispecialty Clinic

Doctor’s Medical P.C. and Physicare Multiservice Ltd.
01.2009 - 02.2015

BACHELOR OF SCIENCE NURSING -

SUNY Downstate

BACHELOR OF SCIENCE BIOLOGY -

Brooklyn College

Bachelor of Science -

LONG ISLAND UNIVERSITY

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AISHA ANJUM