Aisha Barber
Stone Mountain,GA
Summary
Dedicated and customer focused with experience providing excellent customer service, managing daily operations, and building positive relationships with customers. Skilled in communication,organization, scheduling and problem-solving, As the owner of The Golden Crumb Batch Co., I have developed strong administrative and front facing customer service skills that translate well to a healthcare front desk environment. Committed to creating a welcoming experience for every patient while maintaining professionalism, accuracy, and confidentiality.
Overview
12
12
years of professional experience
Work History
Owner & Baker
The Golden Crumb Batch Co
Stone Mountain, GA
03.2023 - Current
- Greet customers warmly and friendly. Professional service.
- schedule and coordinate customer orders while maintaining accurate records.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Answer phone calls, emails, and customer inquiries promptly.
- Process payments and maintain accurate financial records.
- Resolved customer complaints with empathy and professionalism, maintaining a a positive bakery image.
- Replenished and rotated food items, following correct food cooling and storage procedures.
Homemaker & Household Manager
Self- Employed
Stone Mountain, GA
01.2015 - 02.2023
- Managed household budgets and expenses, ensuring financial stability and efficient resource allocation.
- Coordinated daily schedules and activities for family members, promoting time management and organization skills.
- Developed meal plans catering to dietary needs, enhancing nutrition and variety in family meals.
- Implemented effective cleaning routines, maintaining a hygienic living environment through systematic approaches.
- Mentored children in academic subjects, fostering independent learning and critical thinking skills.
Customer Service Cashier
Walgreens
2065 S Hairston Rd, Decatur GA, 30035
08.2014 - 12.2015
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy and accountability throughout shifts.
- Resolved customer inquiries and issues, enhancing overall satisfaction and loyalty.
- Monitored sales floor for product availability, restocking items as needed for optimal sales performance.
- Developed strong relationships with customers to foster a welcoming shopping environment.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Medgar Evers College
Brooklyn, NYSkills
- Small business operations
- Cash handling
- Customer relations
- Appointment Scheduling
- Cash handling and processing
- Time Management
- Digital communication
- Relationship building
Timeline
Owner & Baker
The Golden Crumb Batch Co
03.2023 - Current
Homemaker & Household Manager
Self- Employed
01.2015 - 02.2023
Customer Service Cashier
Walgreens
08.2014 - 12.2015
Medgar Evers College