AISHA BARRIONUEVO
Miami,FL
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Edible Arrangements
05.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
SERVER
DIRT RESTAURANT
10.2019 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
BARISTA
JAR + FORK
09.2017 - 03.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Promoted additional items with beverages, increasing store sales.
Education
Associate of Arts - Education
Miami Dade College
Miami, FL12.2025
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Certification
Human Trafficking Awareness Training Course - Florida Restaurant & Lodging Association.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Edible Arrangements
05.2022 - Current
SERVER
DIRT RESTAURANT
10.2019 - 01.2022
BARISTA
JAR + FORK
09.2017 - 03.2019
Associate of Arts - Education
Miami Dade College