Aisha Benjamin
Henrico,VA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
10
10
years of professional experience
Work History
Medication Technician
Just CNA's
07.2016 - Current
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Reordered medication to maintain adequate supply.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
Patient Registration Coordinator
Richmond Treatment Center
05.2021 - 08.2023
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Delivered excellent patient experiences and direct care.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Coordinated transportation to get patients to and from medical appointments.
- Supported patients with necessary care during end-of-life phases by coordinating hospice care.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Improved office operations by automating client correspondence, record tracking and data communications.
Adult Care Provider
Transitional Adult Residential Care
04.2019 - 05.2021
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
Machine Operator
Inter Span Resources
09.2013 - 04.2019
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
Education
License - Medtech/EKG/Phlebotomy
Beta Tech
Richmond, VA06.2002
High School Diploma -
John F Kennedy
Richmond, VA06.1993
Skills
- Mental Health Care
- Operational Procedures
- Isolation Precautions
- Medical Triage
- Nursing Plan Development
- Patient Health Information Access
- Direct Supervision
- Resident Support
- Medical Records Management
- Regulatory Compliance
- Patient Admission
Timeline
Patient Registration Coordinator
Richmond Treatment Center
05.2021 - 08.2023
Adult Care Provider
Transitional Adult Residential Care
04.2019 - 05.2021
Medication Technician
Just CNA's
07.2016 - Current
Machine Operator
Inter Span Resources
09.2013 - 04.2019
License - Medtech/EKG/Phlebotomy
Beta Tech
High School Diploma -
John F Kennedy