AISHA BIBI
Brooklyn,NY
Summary
Compassionate Health Care Aide experienced in patient relationship building and medication administration. Enhances client well-being through effective communication and meticulous care documentation. Collaborates with healthcare teams to ensure compliance and safety in patient care. Certified Medical Coder with strong knowledge of health information management and medical billing, skilled in medical terminology and coding principles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Health Care Aide
Marks Home Care and PPL
Brooklyn, New York
01.2020 - 12.2025
- Administered medication according to prescribed schedules and guidelines.
- Monitored client health and reported changes to the supervising nurse.
- Collaborated with healthcare professionals to ensure comprehensive client care.
- Supported clients in daily living activities and personal care to promote independence and quality of life.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship and emotional support to enhance client well-being.
- Educated clients and families on health management and wellness practices.
- Documented daily care activities in client records accurately and promptly.
Assistant Manager
Telco Store
Brooklyn, NY
06.2022 - 01.2025
- Processed cash payments for customer purchases
- Scanned goods and collected payments
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Making schedules for staff and manage time for every shift
- Issued receipts, refunds, and change to ensure accurate customer transactions.
- Processed customer transactions accurately and efficiently.
- Resolved customer complaints and provided guidance to enhance satisfaction.
- Assisted customers with product selection and inquiries to improve shopping experience.
- Maintained cleanliness and organization of the sales floor.
Inpatient Coder and Medical Biller
Aristotle Psychological
New York
03.2019 - 09.2021
- Reviewed inpatient records for accurate coding and compliance with regulations.
- Assigned appropriate ICD-10 and CPT codes for psychological diagnoses and treatments.
- Assigned ICD-10-CM and CPT codes to diagnoses and procedures in accordance with accepted coding principles.
- Verified coding accuracy and compliance with regulations during medical record reviews.
- Maintained current working knowledge of CPT and ICD-10 coding principles, government regulation, protocols and third-party billing requirements.
- Supported training initiatives for new staff on coding procedures and best practices.
- Communicated coding updates and changes to relevant team members promptly.
- Utilized Microsoft tools to coordinate medical management processes effectively.
- Streamlined management of medical records to enhance accuracy and accessibility.
Trainee
Rite Aid Pharmacy
Brooklyn, NY
06.2018 - 01.2019
- Issued receipts, refunds, credits, or change to ensure customer satisfaction.
- Resolved customer complaints to maintain service quality and adhere to company policy.
- Processed prescription orders to ensure timely and accurate customer fulfillment.
- Handled customer inquiries regarding prescriptions and over-the-counter products.
- Managed inventory by restocking shelves and organizing pharmaceutical products.
- Answered phone calls, providing information on pharmacy services and medication inquiries.
- Helped pharmacy staff prepare medications and fill orders.
- Followed safety protocols when handling hazardous materials and pharmaceutical waste.
Education
Associate degree - Health information technology
ASA College
New York, NY02.2020
Skills
- EHR management
- Case management
- Patient relationship management
- Health documentation
- Billing support
- Customer support
- Patient Confidentiality
- Healthcare ethics
- Multitasking and organization
- Time Management
- Calm under pressure
- Team Coordination
Certification
- HIPAA workshop, 2018
- ICD workshop, 2018
- CPT workshop, 2018
References
Available Upon Request
Timeline
Assistant Manager
Telco Store
06.2022 - 01.2025
Health Care Aide
Marks Home Care and PPL
01.2020 - 12.2025
Inpatient Coder and Medical Biller
Aristotle Psychological
03.2019 - 09.2021
Trainee
Rite Aid Pharmacy
06.2018 - 01.2019
Associate degree - Health information technology
ASA College