AISHA BLACKMON
Hollywood,FL
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service, provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
7
7
years of professional experience
Work History
UNIFORM COORDINATOR
Allied Universal Security Services
03.2024 - Current
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Delivered superior customer service by responding to inquiries and complaints.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
- Supported fellow staff members with shipments and pickup of customer orders.
- Collected and processed returned uniforms.
- processed new hires with new employee badges and uniforms for security sites.
- ordered bulk uniforms to replenish the inventory.
- stocking and organizing uniforms.
Appliance Sales Specialist
Home Depot
02.2020 - 03.2024
- Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences.
- Relayed information regarding current store promotions, sales and special events to customers.
- Aided customers in locating and purchasing merchandise in store and on website to achieve sales goals.
- Utilized software to check item availability in store inventory.
- Ascertained displayed merchandise reflected high standards of showroom readiness, operated as intended during demonstrations and remained up-to-date, accurately mirroring manufacturer's current product offering.
- Drove team revenue totals by bringing in top sales numbers.
- Demonstrated features and benefits while assisting customers in making informed decisions based on needs and wants.
- Maintained product knowledge to assist and educate customers on options available.
- Learned and retained vendor and model numbers and adapted as models and specifics changed frequently.
- Explained benefits and features of warranty programs, resulting in consistent add-on sales
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Packing Handler
Amazon
06.2017 - 12.2023
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Counted items to verify accuracy of orders.
- Loaded items onto conveyor belts and pallets.
- Sealed containers and packages with glue, tape or other materials.
- Placed items into bags, boxes or other containers.
- Utilized adhesive labels and other materials to package items.
- Sorted and stacked finished items.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Operated shrink-wrap machines, box sealers and labelers to complete jobs quickly.
- Operated forklift and hand truck to transport shipments from shipping and receiving platform to storage and work areas.
- Maintained clean, neat and organized stockroom for easy access to goods.
- Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
GED -
Austin Community College
Austin, TXSkills
- Stock replenishment
- Supply Management
- Data Entry
- Recordkeeping
- Linens Management
- Inventory Tracking
- Goal-Oriented
- Customer Relations
- Problem-solving abilities
- Multitasking Abilities
- Attention to Detail
- Organizational Skills
- Time Management
- Effective Communication
- Document Management
Timeline
UNIFORM COORDINATOR
Allied Universal Security Services
03.2024 - Current
Appliance Sales Specialist
Home Depot
02.2020 - 03.2024
Packing Handler
Amazon
06.2017 - 12.2023
GED -
Austin Community College