Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Aisha Braud

Seattle

Summary

Detail-oriented research coordinator with strengths in participant recruitment, data management, and regulatory compliance. Proven ability to manage projects from initiation to completion while ensuring quality control and adherence to protocols.

Overview

9
9
years of professional experience

Work History

User Research Coordinator

Microsoft, Contract
Washington
08.2023 - 07.2025
  • Coordinated recruitment of study participants through targeted advertisements and community referrals.
  • Developed detailed tracking systems to monitor participant recruitment and survey completion rates.
  • Collaborated with research teams to share resources and ensure quality control across projects.
  • Reviewed consent forms for accuracy and completeness before participant enrollment.
  • Managed research projects from initiation to completion with cross-functional collaboration.
  • Established study protocols and data collection tools to comply with regulatory standards.
  • Scheduled meetings to discuss project progress and updates among team members.

Patient Service Representative

Overlake Medical Center & Clinics
Washington
03.2023 - 08.2023
  • Handled high volumes of inbound patient calls, scheduling 60+ appointments daily while managing wait times.
  • Managed patient inquiries and provided accurate information regarding services.
  • Processed payments and verified insurance while collecting essential patient data using Epic EMR system.
  • Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
  • Ensured proper maintenance of electronic health records; responded to patient questions in-person and by phone.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Performed administrative duties such as filing, faxing, photocopying.

Project Coordinator I

Meta
Washington
12.2022 - 03.2023
  • Established compliant operating policies while coordinating initiation of research study protocols.
  • Identified and vetted over 50 participants to align with specific study demographics, boosting statistical outcomes.
  • Directed daily activities of research assistants, ensuring compliance with study protocols.
  • Managed recruitment and staffing efforts for research studies, facilitating effective team assembly.
  • Supervised client and researcher support services to streamline project execution.
  • Composed comprehensive presentations on project status for senior management evaluation.

Data Collection Specialist

Microsoft
Washington
04.2020 - 12.2022
  • Collected data using ground truth, real-world data processes for proficient machine learning in future Microsoft products.
  • Trained a team of new employees, and assessed their strengths for future projects.
  • Informed project managers with status updates and data projections by predicting potential risks.
  • Rectified technical obstacles with developers to minimize setbacks by collaborating with teams to reduce missed deadlines.
  • Secured and managed access protocols for classified documents and hardware, mitigating potential security breaches by 20% through the implementation of encryption and multi-factor authentication protocols.
  • Navigated complex government contracts and compliance regulations, including ITAR/EAR, ensuring zero violations across 10+ projects involving sensitive Department of Defense (DoD) materials and devices.
  • Prepared end-of-day reports to detail progress and issues that occurred during a project's duration for clients and senior project managers.

Moderator | Data Collection

Microsoft
Redmond
03.2018 - 04.2020
  • Collaborated with team members to streamline data collection procedures.
  • Assisted in developing protocols for efficient data gathering techniques.
  • Ensured timely completion of projects by meeting established deadlines for data collection.
  • Visited homes or places of business to conduct studies or collect data.
  • Scheduled and conducted interviews to support data collection.
  • Annotated large datasets for AI model training and validation.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Assistant Teacher

Tutor Time Childcare
04.2016 - 11.2017
  • Cultivated a nurturing learning atmosphere for over 40 children aged 6 months to 10 years old. While implementing personalized lesson plans to improve social-emotional development.
  • Developed age-appropriate curriculum and activities to stimulate cognitive and physical growth.
  • Trained multiple assistant staff members in effective classroom management techniques and customized curriculum development, leading to recognition as Teacher of the Month by the director.
  • Guided children in developing essential social-emotional skills, like conflict resolution and empathy, by facilitating group discussions and role-playing, decreasing behavioral incidents by 20% over the school year.
  • Monitored student progress and communicated observations to teaching staff.
  • Organized classroom materials and maintained a clean, safe environment.
  • Collaborated with parents to discuss student development and concerns.

Education

Certificate - Web Development Immersive

General Assembly
Seattle, WA
01.2018

Associate of Arts - Olympia, WA

South Puget Sound Community College
Olympia, WA
01.2015

Skills

  • Participant recruitment
  • Project coordination
  • Team collaboration
  • Data collection
  • Machine learning
  • Data management
  • Microsoft Excel
  • Problem solving
  • Time management
  • Survey design
  • Focus groups
  • Research Ops

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

User Research Coordinator

Microsoft, Contract
08.2023 - 07.2025

Patient Service Representative

Overlake Medical Center & Clinics
03.2023 - 08.2023

Project Coordinator I

Meta
12.2022 - 03.2023

Data Collection Specialist

Microsoft
04.2020 - 12.2022

Moderator | Data Collection

Microsoft
03.2018 - 04.2020

Assistant Teacher

Tutor Time Childcare
04.2016 - 11.2017

Certificate - Web Development Immersive

General Assembly

Associate of Arts - Olympia, WA

South Puget Sound Community College