Jessica Nguyen
Auburn
Summary
I specialize in the behind-the-scenes work that makes advanced technology reliable. At Microsoft, I calibrated eye-tracking for military AR systems and annotated 3D environments for HoloLens. At Amazon, I oversaw data collection for ML research and built dashboards to keep projects on track. I bridge the gap between data collection and product delivery, making sure the information teams rely on is accurate, timely, and ready to use.
Overview
7
7
years of professional experience
Work History
Machine Learning Data Associate III
Amazon Lab126
Bellevue, WA
11.2021 - 11.2025
- Oversaw data collection processes for multiple research projects, ensuring accuracy and consistency across diverse datasets. Coordinated with teams to establish clear guidelines and protocols.
- Orchestrated the logistics and distribution of participant incentives for 5 research studies, ensuring timely delivery and adherence to compliance guidelines.
- Conducted comprehensive data audits, ensuring compliance with industry standards and identify discrepancies to improve data integrity.
- Created and designed interactive Salesforce dashboards to visualize key metrics: participant attrition, device management, participant incentive, and collection progress, reducing manual reporting time by 5 hours per week and providing stakeholders with real-time insights. information for Device Take-home studies.
Machine Learning Data Associate II
Amazon Lab126
Bellevue, WA
11.2021 - 12.2023
- Led and mentored a team of Data Collectors; managed and audited data collections, created and managed collection schedules, and troubleshooted software and hardware issues.
- Responsible for device readiness of team's collection equipment; Reported device statuses, created JIRA tickets for software bugs and feature requests, and set up device with current software build.
- Developed and generated daily reports and stakeholder summaries, providing real-time insights.
- Facilitated weekly data review meetings with key stakeholders to validate data quality and drive process improvements
Data Collection Specialist II
Microsoft
Redmond, WA
09.2020 - 10.2021
- Conducted precise eye calibration testing for the IVAS defense system, implementing ground truth data protocols to validate results.
- Analyzed participant and environmental capture data to directly improve tracking accuracy. Delivered validated datasets and insights to cross-functional development teams and defense stakeholders.
- Executed over a 100 comprehensive 3D point cloud scene annotations, delivering actionable insights to development teams for iterative program improvements.
- Collaborated with cross-functional teams, including developers and defense stakeholders, to deliver high-quality solutions within project timelines.
Data Collection Specialist I
Microsoft
Redmond, WA
09.2018 - 09.2020
- Managed comprehensive participant data collection processes for HoloLens 2 research, ensuring thorough documentation and compliance with legal consent protocols.
- Collaborated with cross-functional teams to streamline data collection workflows and reduce redundancies.
- Led initiatives to optimize data collection tools, improving user experience and functionality.
- Implemented a structured feedback loop for annotation techniques, resulting in a 15% increase in team productivity and a consistent improvement in data quality.
- Enhanced research quality by implementing rigorous data collection and analysis techniques.
Education
Certificate of Technical Studies - Database Analyst
Bellevue College
Bellevue01.2018
Skills
- Project & Data Management: Agile/Scrum, Dataset Management, Quality Control, Logistics, Stakeholder Reporting, Participant Management
- Technical Skills: Data Collection, Data Auditing, Process Improvement, 3D Point Cloud Annotation
- Tools & Platforms: JIRA, Microsoft Office Suite, Quip, Redash, Qualtrics, Linux, Asana, Salesforce, CVAT
Languages
English
Native or Bilingual
Timeline
Machine Learning Data Associate III
Amazon Lab126
11.2021 - 11.2025
Machine Learning Data Associate II
Amazon Lab126
11.2021 - 12.2023
Data Collection Specialist II
Microsoft
09.2020 - 10.2021
Data Collection Specialist I
Microsoft
09.2018 - 09.2020
Certificate of Technical Studies - Database Analyst
Bellevue College