Completed precise measurements using special tools.
Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Evaluated components and final products against quality standards and manufacturing specifications.
Performed visual inspections and non-destructive tests where appropriate.
Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
Tax Coordinator
ETT TAX Services
10.2023 - 08.2024
Prepares sales and use tax returns and related work papers
High degree of accuracy interpreting and analyzing numerical data
Detail-oriented
Excellent communication skills
Responds to customer, vendor and inter-company sales and use tax questions and requests
Processes and researches customer A/R account tax corrections
Assists with maintenance of tax software systems including customer certificate setup
Assists with external tax audits and SOX compliance procedures
Supports sales and use tax accounting and reporting process as needed
Report generation in Excel including large amounts of tax data and performing data analytics
Performs other duties and special projects as assigned
Accounting Associate
Zinda Law Group
12.2021 - 09.2023
Support accounts payable: vendor invoices and disbursement filing, A/P invoice matching & filing
Support Accounts Receivable: process daily invoices/credit, apply cash receipt, help with collection of past due balance
General accounting and administration support: help with G/L account reconciliation and month-end closing, other ad hoc projects
Correct transaction documents, which may require revision of other documents or entries as well as the original; may initiate other actions
Code documents that require knowledge in determining proper classification of expenditure codes and accounting codes
Prepare statements and reports that require utilization of a variety of sources
Post financial information to journals, registers, and ledgers, manually or by electronic equipment
Reconcile discrepancies by checking all possible sources of disagreement, reconstructing probable actions, and recognizing the effect on other accounts; prepare correction documents as required
Assist in budgetary control by monitoring budgets and originating or verifying adjustments and transfers
Perform other related duties and participate in special projects as assigned
Bookkeeping Clerk
Fort Sill National Bank
05.2022 - 09.2022
Process stop payments on customers account and placed a stop payment on their account
Process and authorize transactions on customers account that were unauthorized to reissue those funds and fees that occurred on the accounts
Credit all items that were filed as unauthorized
Create Unauthorized forms
Reached out to Overdraft department to confirm eligibility for any customer's account who are listed as 60 day
Respond to secure messages for customers inquiries and emails
Assist with incoming calls for customers with questions for the Bookkeeping department
Provide excellent customer service by answering and handling all calls in a courteous and professional manner
Handle all service events in the queue and online request from both customers and other departments
Update and manage the stop log
Balance ACH transactions and unauthorized transactions
Credit back items for the Morning balance
Balance all Checks transactions
Credit back items for the Afternoon balance
Work of Medicaid forms
Complete proper paperwork or data entries, accurately and efficiently
Lease End of Term Specialist
American Honda Finance Corporation
07.2021 - 02.2022
Quoted payoffs to customers, dealers, and insurance companies, in order to successfully assist the customer
Documented all activities in a clear and concise manner using the appropriate systems and in accordance with established procedures
Worked as an extension of the company dealers to conduct need assessments, share product knowledge and send value-add sales leads
Handled inbound/outbound calls targeting customers approaching the end of lease maturity of their vehicle
The intention is to create an engaging conversation by asking probing questions and sharing product information to influence repurchase decisions
Coordinate the return of the vehicle with the customer by offering end of lease services issuing asset list/shipment forms to customers, pre-validating customer returns detail, and assisting returns reconciliation specialist with surplus queries
Education
MASTER'S DEGREE - BUSINESS ADMINISTRATION W/ HEALTHCARE MANAGEMENT
UNIVERSITY OF PHOENIX
PHOENIX, AZ
06.2020
BACHELOR'S DEGREE - HEALTH & HUMAN PERFORMANCE
PRAIRIE VIEW A &M UNIVERSITY
PRAIRIE VIEW, TX
05.2016
Skills
Information gathering and analysis
Process evaluation and enhancement
Knowledge of computers
Team Leadership and Development
Plan and lead estimating, analysis, or study projects
Collaboration
Conflict resolution
Communications and Presentations
Analyzing issues and formulating solutions to problems
Timeline
Quality Control Inspector
BCI
08.2024 - 10.2024
Tax Coordinator
ETT TAX Services
10.2023 - 08.2024
Bookkeeping Clerk
Fort Sill National Bank
05.2022 - 09.2022
Accounting Associate
Zinda Law Group
12.2021 - 09.2023
Lease End of Term Specialist
American Honda Finance Corporation
07.2021 - 02.2022
MASTER'S DEGREE - BUSINESS ADMINISTRATION W/ HEALTHCARE MANAGEMENT