Hi, I’m
Aisha Cuevas Rivera
2551 W Grenadine Rd.,AZ
Summary
Implementation of monthly staff training and refining lunch and dinner menus. Strategic and efficient marketing manager with financial proficiency and an ability to monitor budgets by comparing and analyzing actual results with plans and forecasts.
Overview
20
years of professional experience
1
Certification
Work History
Restaurant Manager
12.2004 - Current
Job overview
Plaza Escorial
Food & Beverage Manager
03.2020 - 05.2024
Job overview
- Lead and direct restaurant operations in the following areas; Cafe Tropical, Banana, Room Service, Papaya and Sirena
- Manage employee payroll and timekeeping, reducing overtime, fixing scheduling
- Manage Guest services and provide assistance to the guest needs
- Interviews for the selection of new candidates
- Sales reports
- Fixing reservations, managing special events such as Mother's Day & Easter Brunch
- Interviewed, selected and trained new candidates
- Supervised and controlled restaurant's purchasing, inventory and payroll
- Developed marketing ideas for menu special promotions and happy hours
- Lead and directed the management team and employees
- Responsible for the interview, selection, training and supervision of new recruits
- Managed employees' payroll and timekeeping, maintain adequate staffing and minimize overtime
- Oversaw employees' performance, and productivity on daily operations and conducted timely performance evaluations
- Responsible for the inventory and ordering of goods and products with suppliers
- Developed and implemented marketing strategies to increase sales and improve profits while managing costs
- Maintained a safe working and guest environment to reduce the risk of injury and accidents
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
General Manager
11.2017 - 11.2018
Job overview
Restaurant Manager
01.2006 - 09.2009
Job overview
Education
URB. VILLA CAROLINACAROLINA, P.R.
BACHELOR'S DEGREE from RESTAURANT MANAGEMENT
University Overview
International School of Tourism and Hotel Management, Universidad del EsteCarolina, Puerto Rico
ASSOCIATE DEGREE from SOCIAL SCIENCE
University Overview
Caribbean University CollegeSan Juan, Puerto Rico
Bachelor's Degree
University Overview
Skills
- Creative mixology
- Responsible alcohol service
- Extensive knowledge of liquors, beers and wines
- Advance knowledge of both Micros and Ahola Points of Sale (POS) software
- Clear and effective communication
- Positive attitude
- Fast Learner
- Highly reliable
- Interpersonal Skills
Certification
- Serve Safe Certification, International Restaurant Services, Toa Baja, Puerto Rico, 12/01/04
- Social Worker, 05/01/00
- Tips Bartender Certification, San Juan, Puerto Rico
Coursework
Coursework
- Food Service Management and Restaurant Management
- Marketing, Accounting and Cost Control
- Business, Management and Communications
- Communications and Human Resources Management
- Speech and Communication, Sociology and Psychology
- Communication Theory and Research Methods
Timeline
Food & Beverage Manager
Plaza Escorial
03.2020 - 05.2024
General Manager
11.2017 - 11.2018
Restaurant Manager
01.2006 - 09.2009
Restaurant Manager
12.2004 - Current
URB. VILLA CAROLINA
BACHELOR'S DEGREE from RESTAURANT MANAGEMENT
International School of Tourism and Hotel Management, Universidad del Este
ASSOCIATE DEGREE from SOCIAL SCIENCE
Caribbean University College
Bachelor's Degree
Similar Profiles
Adrián Pópulo QuirogaAdrián Pópulo Quiroga
Canguro at NACanguro at NA
Savanna FosterSavanna Foster
Personal Babysitter at NAPersonal Babysitter at NA
Elizabeth Paige SessomsElizabeth Paige Sessoms
Stay-at-Home Parent at NAStay-at-Home Parent at NA
Cathy Mih TaylorCathy Mih Taylor
NA at NANA at NA
Joseph CaulwellJoseph Caulwell
Operations Manager/Security Administrator at TechioOperations Manager/Security Administrator at Techio