Aisha Dennis
Lindsay,CA
Summary
Dedicated and empathetic Medical Assistant with a solid five-year track record of seamlessly balancing administrative and clinical responsibilities to ensure utmost patient satisfaction. Adept at fostering trust and rapport through exceptional communication and interpersonal skills, creating an environment conducive to patient well-being. Demonstrated proficiency in conducting comprehensive audits and implementing effective improvement strategies. Meticulously evaluates documents and systems, proactively identifying and rectifying discrepancies to uphold established standards of excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Aid/Medical Assistant
North Kern State Prison
Delano, CA
12.2021 - 05.2024
- Participated in treatment planning meetings with physicians, psychiatrists and other professionals.
- Collaborated with other healthcare professionals to ensure the best possible care for each patient.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Advised patients on how to cope with difficult situations or crises that may arise in daily life.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Trained all new employees.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted in preparing audit plans based on established objectives and standards.
- Conducted risk assessments to identify potential areas of fraud or non-compliance.
- Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.
- Performed regular reviews of the company's operations for compliance with laws and regulations.
- Prepared detailed audit workpapers for review by senior auditors.
Lead Medical Assistant
LAGS Medical Centers
Visalia
05.2019 - 07.2021
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Registered new patients into practice management software program accurately entering demographic information.
- Proficiently managed the recording of physicians' notes and pre-admission forms in a precise manner.
- Training new hires and externs
- Monitored employees' performance to maximize productivity.
- Led and supervised my team in completing daily tasks.
Education
NCCT Medical Assistant - Medical Assistant
San Joquin Valley College
Porterville, CA05-2019
Skills
- Patient Flow Management
- Phlebotomy
- Data Entry
- Patient Scheduling
- Medical Terminology
- Medical Billing
- Procedure Assistance
- HIPAA Compliance
- Conflict resolution abilities
- Understanding of medical laws
- Lab Equipment Operation
- Clinical Documentation
- Insurance Verification
- Customer Service
- Patient-focused care
Certification
- BLS
- NCCT Medical Assistant
Timeline
Mental Health Aid/Medical Assistant
North Kern State Prison
12.2021 - 05.2024
Lead Medical Assistant
LAGS Medical Centers
05.2019 - 07.2021
NCCT Medical Assistant - Medical Assistant
San Joquin Valley College