Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Aisha Edmondson

South Euclid,Ohio

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Regulatory Compliance ManagerQuality Improvement Project Manager Patient Care AdvocateCenter Quality ManagerSenior Quality Assurance Associate

Work Type

Full Time

Location Preference

On-SiteHybridRemote
Location: South Euclid, Ohio, US
Open to relocation: No

Salary Range

59000/yr - 200000/yr

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

14
14
years of professional experience

Work History

Regulatory Compliance Manager

Catholic Charities
Cleveland, Ohio
02.2025 - 02.2026
  • Developed and implemented compliance training programs for staff and volunteers.
  • Reviewed organizational policies for alignment with state and federal regulations.
  • Established reporting mechanisms for tracking compliance issues and resolutions.
  • Led cross-functional teams in compliance projects, fostering collaborative problem-solving.
  • Analyzed data to identify trends in compliance performance and recommend improvements.
  • Managed cross-functional teams to ensure timely implementation of new regulations, minimizing potential fines or penalties.
  • Reduced company risk exposure by identifying and addressing areas of non-compliance through comprehensive audits.
  • Developed and executed targeted training programs for employees, increasing awareness of regulatory requirements and fostering a culture of compliance.
  • Directed cross-departmental collaboration in order to develop customized policies and procedures that addressed both company-specific needs as well as regulatory requirements.

Quality Improvement Project Manager

IPRO
Beachwood, OH
02.2022 - 02.2025
  • Led cross-functional teams to ensure project milestones were met within defined timelines.
  • Coordinated project schedules, resources, and communication among stakeholders to enhance collaboration.
  • Identified potential risks and implemented mitigation strategies to safeguard project outcomes.
  • Facilitated regular status meetings to align team efforts and address challenges proactively.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Worked closely with Patients/Families to help assist in continuous patient care.
  • Facilitated Several Patient Expos throughout multiple states.

Patient Care Advocate

University Hospitals of Cleveland
Cleveland, OH
09.2021 - 02.2022
  • Advocated for patient needs, ensuring timely access to healthcare services and resources.
  • Coordinated communication between patients and healthcare providers to facilitate care continuity.
  • Educated patients on treatment options, enhancing understanding of health conditions and procedural expectations.
  • Resolved patient concerns efficiently, fostering positive relationships and trust within the healthcare environment.
  • Collaborated with multidisciplinary teams to improve patient care pathways and service delivery processes.
  • Maintained accurate patient records in electronic health systems, ensuring data integrity for clinical decisions.
  • Resolved problems with communication and billing to foster seamless services.

Center Quality Manager

BPL Plasma
Cleveland, OH
09.2018 - 08.2021
  • Led quality assurance initiatives to enhance compliance with industry regulations and standards.
  • Developed and implemented training programs for staff on quality control procedures and best practices.
  • Oversaw internal audits to identify areas for process improvement and ensure adherence to quality protocols.
  • Collaborated with cross-functional teams to streamline operations and improve product quality outcomes.
  • Analyzed quality metrics to drive continuous improvement initiatives across the center's operations.
  • Mentored junior staff in quality management techniques, fostering a culture of excellence within the team.
  • Designed comprehensive reporting systems to track performance against established quality benchmarks.
  • Spearheaded root cause analysis efforts to resolve recurring issues, enhancing overall operational efficiency.
  • Enhanced customer satisfaction through consistent monitoring of service delivery processes and addressing areas for improvement.
  • Handled escalated customer complaints with professionalism, successfully resolving issues while maintaining positive client relationships.
  • Conducted regular team meetings to review progress toward quality objectives and discuss opportunities for improvement.
  • Managed resources effectively by allocating personnel, equipment, and finances appropriately to support center goals and objectives.
  • Established a culture of continuous improvement by fostering open communication and encouraging staff input on process enhancements.
  • Maintained accurate documentation related to quality assurance activities, audit findings, and corrective action plans for easy reference during future audits or evaluations.
  • Implemented corrective actions following audits or assessments, ensuring prompt resolution of identified issues.
  • Led internal audits to ensure compliance with company policies, industry standards, and regulatory requirements.
  • Provided guidance on best practices related to industry standards such as ISO 9001 ensuring adherence across the organization.
  • Analyzed performance metrics to identify trends, gaps, and areas for improvement within the center''s operations.
  • Ensured ongoing professional development for self and staff members by attending relevant trainings, workshops, conferences and webinars.

Senior Quality Assurance Associate

Grifols Biomat USA
Cleveland, OH
03.2012 - 09.2018
  • Led quality assurance initiatives to enhance compliance with regulatory standards.
  • Mentored junior associates, fostering a culture of continuous improvement and teamwork.
  • Analyzed quality data to identify trends and implement corrective actions.
  • Conducted audits and inspections to ensure adherence to established quality benchmarks.
  • Implemented training programs on best practices for quality assurance procedures.
  • Spearheaded projects aimed at improving operational efficiency within the QA department.
  • Led root cause analysis investigations for product defects, implementing corrective actions to prevent recurrence.
  • Streamlined workflow efficiency by collaborating with cross-functional teams to identify and resolve bottlenecks in the production process.
  • Conducted regular audits of internal processes and external suppliers, identifying opportunities for process improvements and cost savings.
  • Ensured compliance with industry standards and regulations by maintaining thorough documentation of testing results and quality assurance activities.
  • Facilitated ongoing training programs for staff members, upholding best practices in quality assurance methodologies across the organization.

Education

General Studies

John F Kennedy High School
Cleveland, OH

Medical Assistant

CIDMA
Cleveland, OH

Skills

Health and safety management

Compliance monitoring

Data privacy

Internal auditing

Documentation management

Risk mitigation

Ethics management

Contract review

Regulatory analysis

Internal audits

Quality management processes

Analytical thinking

Documentation review

Training and education

Analytical problem solving

Risk assessment

Staff training

Training development

Project management

Conducting investigations

Quality controls

Process development

Process management

SOP writing

Investigative skills

System management

Regulatory compliance oversight

Timeline

Regulatory Compliance Manager

Catholic Charities
02.2025 - 02.2026

Quality Improvement Project Manager

IPRO
02.2022 - 02.2025

Patient Care Advocate

University Hospitals of Cleveland
09.2021 - 02.2022

Center Quality Manager

BPL Plasma
09.2018 - 08.2021

Senior Quality Assurance Associate

Grifols Biomat USA
03.2012 - 09.2018

General Studies

John F Kennedy High School

Medical Assistant

CIDMA
Aisha Edmondson