Aisha Hunt
Detroit,MI
Overview
7
7
years of professional experience
Work History
Quality Coach
Amazon
Det6
07.2023 - Current
- Guided employees in enhancing their stowing techniques, leading to quality improvements.
- Monitored key performance indicators to track progress toward quality objectives and adjust strategies as needed.
- Reduced defect rates by conducting thorough inspections and recommending process improvements.
- Coordinated cross-functional teams to identify root causes of quality issues and implement corrective actions.
Cage Cashier
MGM Casino
Detroit, MI
01.2019 - 10.2022
- Maintained composure while managing intoxicated customers at the casino.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Streamlined cash operations for increased efficiency by maintaining accurate records of all transactions.
- Managed high volumes of currency, balancing accounts accurately at the end of each shift.
Housekeeper
Motor City Casino And Hotel
Detroit, MI
05.2018 - 04.2020
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Ensured guest rooms were clean and fully stocked for optimal comfort.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
High School Diploma -
Romulus High School
Romulus, MI06.2008
Skills
- Quality assurance expertise
- Team building
- Coaching and mentoring
- Customer focus
Timeline
Quality Coach
Amazon
07.2023 - Current
Cage Cashier
MGM Casino
01.2019 - 10.2022
Housekeeper
Motor City Casino And Hotel
05.2018 - 04.2020
High School Diploma -
Romulus High School