Summary
Overview
Work History
Education
Skills
Training Courses :
Competencies
References :
Timeline
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Aisha Khalifha Al-Muraikhi

Doha,Qatar

Summary

Experienced with 4 years of work experience in bank Excellent reputation for resolving problems and improving customer satisfaction I learn a lot about work environments, bank systems and I gain good business knowledge including Business principles &organization knowledge also, the ability to communicate emphatically and diplomatically with clients and audience. I am looking forward to working on management fields in semi-government / government sectors to transfer all my knowledge and experience and gain new experiences and develop my skills.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Officer oF QCB Reporter

QNB – Central Loans Dept
Doha, Qatar
02.2011 - 02.2013

· Reporting Customer Facilities every end of the month, quarter and end of the year for QCB system.

· Add collateral for all the customer who have facilities against commercial and Mortgage loan.

· Requesting pin codes for customer from QCB system and add it in equation system ( Bank system ).

· Delete blacklisted customer from bank system.

Officer Cards Admin Quality & Control

QNB – Merchants Operations Dept
Doha , Qatar
02.2009 - 02.2011

· Issuing New Cards for Bank customers.

· Replacement and cancellation for the Debit cards.

· Increase / Decrease the limit of the credit cards.

· Cancel/ Edit accounts for Bank customers.

· Prepare daily , weekly and monthly reports.

· Participate on the future plan for the dept.

Education

High School Diploma -

???
Doha- Qatar
06.2005 - 06.2008

Skills

Good Communicator

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Training Courses :

  • Microsoft office ( word – Excel -power point ) Edudation center – month 200?
  • Time Management QNB Training center month 200?
  • FCE Master card Academy course clearing & settlement services University of Cambridge 200?

Competencies


  • Analysis of bank’s business requirement.
  • Evaluate, analyses and troubleshoot to isolate gaps in the system
  • Expert in the fill phase of implementation and support of banking systems
  • Business process analysis, mapping, planning, and organizing ability.
  • Excellent time management skills with the ability to multi-task the work tasks.
  • Excellent working on Microsoft Products: Word, Excel, Access, PowerPoint.
  • Have good personal organization skills and the ability to cope with pressure.
  • Have good communication skills, highly adaptable at facilitating discussions and negotiations with stakeholders.

References :

Available Upon Request

Timeline

Officer oF QCB Reporter

QNB – Central Loans Dept
02.2011 - 02.2013

Officer Cards Admin Quality & Control

QNB – Merchants Operations Dept
02.2009 - 02.2011

High School Diploma -

???
06.2005 - 06.2008
Aisha Khalifha Al-Muraikhi