Summary
Overview
Work History
Skills
Certification
Other
Timeline
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Aisha King

Houston,TX

Summary

Results-driven Collections and Revenue Specialist with a proven track record of leading high-performing teams and optimizing revenue recovery processes. Skilled in coaching and developing staff, streamlining account reconciliation, and ensuring compliance with financial and regulatory standards. Adept at designing and executing strategic collection initiatives that significantly reduce outstanding balances and improve cash flow. Recognized for strong leadership, operational efficiency, and a commitment to financial accuracy and performance excellence.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Revenue Cycle Specialist

Providence / R1 RCM
03.2023 - Current
  • Managed high-volume appeals and reconsideration queues to resolve disputed accounts and drive reimbursement success.
  • Performed billing, follow-up, and collection functions for third-party payers, ensuring alignment with payer policies and timelines.
  • Submitted and followed up on claims with precision, expediting payment cycles and reducing outstanding balances.
  • Led denials management by researching and resolving 30+ complex disputes weekly, including COB and eligibility issues.
  • Proactively identified and resolved issues that delayed or impacted claims payment, improving cash flow and claim turnaround times.
  • Audited claims for under/overpayments based on fee schedules and payer contracts, safeguarding revenue integrity.
  • Applied expertise in claims data analytics and system configuration to improve billing accuracy and workflow efficiency.
  • Conducted thorough insurance verification to support clean claims and reduce rejections.

Collection Specialist

Cenikor Foundation Inc.
01.2018 - 10.2021
  • March 2020 Promoted to Biller
  • Researched, analyzed, and resolved 30+ complex claim disputes weekly, including denials and incorrect insurance billing, resulting in improved reimbursement outcomes.
  • Provided backup billing support for DSHS, ensuring continuity of operations during the absence of the primary insurance biller.
  • Utilized Welligent (CMBHS) and Change Healthcare Clearinghouse to process and reconcile claims efficiently and accurately.
  • Communicated directly with insurance providers to appeal denied claims and facilitate timely resubmissions.
  • Reviewed patient records, applied appropriate medical codes, and generated accurate invoices in compliance with billing guidelines.

Medical Collections Specialist

JSJ Launch Medical Ventures
07.2016 - 02.2017
  • Recovered 25% more revenue by independently investigating and successfully appealing denied insurance claims.
  • Applied expert knowledge of CPT/ICD-10 coding to review patient charts and ensure accurate service coding.
  • Delivered high-quality backup billing for DSHS, collaborating directly with providers to verify data accuracy and prevent claim rejections.
  • Maintained a 98% billing accuracy rate by rigorously validating records and payer submissions.

Collections Supervisor

Excel Center Houston
05.2010 - 09.2015
  • Supervised and coached a team of 5+ collectors, setting performance benchmarks and leading training to improve team effectiveness.
  • Oversaw daily bookkeeping, account reconciliations, and compliance documentation, ensuring financial accuracy and regulatory adherence.
  • Designed and executed strategic collection campaigns, significantly reducing outstanding account balances and improving cash flow.

Skills

  • Account reconciliation
  • Staff management or new hire training
  • Bookkeeping
  • Medical Billing and Coding
  • HIPPA
  • Customer Service
  • Accounts Receivable
  • Billing, Collection, and Compliance
  • Microsoft System
  • Client Resolution
  • Eclinicalcs
  • Outlook Email
  • Medisoft, Medinformatix, Advantx and IDX Systems
  • Medicaid, PPO, HMO, DSHS

Certification

  • Houston Medical Profession-1998
  • Medical Billing and Coding

Other

  • Collections Supervisor
  • Excel Center Houston
  • 2010-05/2015-09

Timeline

Revenue Cycle Specialist

Providence / R1 RCM
03.2023 - Current

Collection Specialist

Cenikor Foundation Inc.
01.2018 - 10.2021

Medical Collections Specialist

JSJ Launch Medical Ventures
07.2016 - 02.2017

Collections Supervisor

Excel Center Houston
05.2010 - 09.2015

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