Summary
Overview
Work History
Education
Skills
Timeline
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Aisha Moran

Delevan,NY

Summary

Dynamic leader with a proven track record at Tim Hortons, enhancing team productivity and customer satisfaction through effective communication and problem-solving skills. Skilled in staff management and quality control, I excel in fast-paced environments, demonstrating adaptability and a commitment to excellence. Achievements include mentoring staff and significantly improving operational workflows.

Overview

6
6
years of professional experience

Work History

Supervisor

Tim Hortons
03.2019 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Collected, arranged, and input information into database system.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Frequently inspected production area to verify proper equipment operation.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Cashier

Walmart
08.2020 - 02.2021
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Stocked, tagged and displayed merchandise as required.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Machine Operator

Staroba Plastic & Metal Products
10.2018 - 03.2019
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Complied with company and OSHA safety rules and regulations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.

Education

Diploma - General Studies

Pioneer Central High School
Yorkshire, NY
06.2017

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Attention to detail
  • Employee motivation
  • Financial management
  • Safety protocols
  • Coaching and mentoring
  • Quality control
  • Multitasking
  • Time management
  • Excellent communication
  • Adaptability and flexibility
  • Effective communication
  • Active listening
  • Reliability
  • Self motivation

Timeline

Cashier

Walmart
08.2020 - 02.2021

Supervisor

Tim Hortons
03.2019 - Current

Machine Operator

Staroba Plastic & Metal Products
10.2018 - 03.2019

Diploma - General Studies

Pioneer Central High School

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Aisha Moran