Aisha M. Williams
Lancaster,CA
Summary
Organized and detail-oriented professional with a strong background in customer service and behavioral support. Proven track record in maintaining customer relationships, resolving complaints, and implementing effective intervention strategies. Seeking advancement opportunities to leverage skills in a dynamic environment.
Overview
11
11
years of professional experience
Work History
Behavior Technician
Community Autism Services
Lancaster, California
02.2026 - Current
- Provided direct behavioral intervention to individuals with ASD using ABA methodologies to enhance behavioral outcomes
- Implemented behavioral support and treatment plans to promote client engagement and progress
- Documented client responses to interventions and maintained clinical documentation to ensure continuity of care
Warehouse Packer
Kroger
Phoenix, Arizona
04.2025 - 10.2025
- Packed and wrapped totes and pallets for timely loading
- Removed boxes from conveyor belt to designated areas efficiently
- Using pallet jacks to move pallets to designated area(s)
- Lifting boxes up to 50 pounds
- Sorting packages
- Promoted safety awareness, contributing to reduced workplace hazards
Inbound Warehouse Associate
Amazon
Santa Clarita, California
09.2024 - 02.2025
- Assisted in loading trailers to ensure timely departures
- Scanned items for accuracy and organized them in correct trailers
- Coordinated pallet movements to designated areas using a pallet jack
- Used machinery to help load the trailers with a conveyor beltelt
- Thrived in a fast-paced environment, adapting quickly to changes.
- Required to lift up to 50 pounds
- Promoted safety practices to minimize risks and ensure worker well-being.
Sales Associate
JC Penney
Palmdale, California
09.2022 - 01.2024
- Processed cash and credit transactions with accuracy
- Assisted customers
- Managed store opening and closing procedures
- Maintained cleanliness of fitting rooms and sales floor across all departments
- Acquired knowledge in various store operations
Caretaker
IHSS
Lancaster, CA
03.2016 - 07.2019
- Transported client to doctor's appointments and managed medication distribution for health compliance.
- Assisted client with daily activities, including stretching and physical exercises to enhance mobility.
- Prepared nutritious daily meals tailored to client's dietary needs.
- Ensured home was tidy and welcoming for the client
Cashier / Sales Associate
Target
Palmdale, CA
11.2018 - 01.2019
- Addressed customer inquiries to improve overall satisfaction
- Welcomed customers at the entrance to create a friendly atmosphere
- Restocked shelves with inventory to ensure consistent product availability
- Greeted customers at entrance to foster a welcoming environment
- Learned tasks in multiple departments to assist with workforce flexibility
- Supported multiple departments during busy times
Office Assistant
ISS
Sun Valley, CA
06.2016 - 10.2016
- Assisted the office manager, billing department, and warehouse with various tasks, including filing and answering phone calls.
- Oversaw office supplies inventory and coordinated timely reordering to sustain operational efficiency.
Education
High School Diploma -
Oppurtunitys For Learning
Lancaster, CA06-2014
Skills
- Applied behavior analysis
- Behavioral assessment
- Behavioral data management
- Individualized support plans
- Crisis intervention
- Client communication
- Customer relationship management
- Customer Service Skills
- Conflict resolution
- Fast-paced adaptability
- Microsoft Excel
- Management interface skills
- Order processing improvement
Timeline
Behavior Technician
Community Autism Services
02.2026 - Current
Warehouse Packer
Kroger
04.2025 - 10.2025
Inbound Warehouse Associate
Amazon
09.2024 - 02.2025
Sales Associate
JC Penney
09.2022 - 01.2024
Cashier / Sales Associate
Target
11.2018 - 01.2019
Office Assistant
ISS
06.2016 - 10.2016
Caretaker
IHSS
03.2016 - 07.2019
High School Diploma -
Oppurtunitys For Learning