Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aisha Rajoal

Fresh Meadows,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking/Pleasant personality with High appreciated customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience

Work History

IT AWS (2 days)

Sony Music/Pictures
Madison Ave, NY
06.2019 - Current
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Coordinated daily operations to ensure smooth workflow during peak hours.
  • Designed cloud infrastructure to support scalable application deployment.
  • Evaluated and selected cloud service providers based on project requirements.
  • Developed architecture blueprints to streamline cloud migration processes.
  • Assessed security protocols for cloud environments to ensure compliance and safety.
  • Documented architectural decisions and frameworks for future reference and training.
  • Collaborated with developers and other stakeholders to ensure successful deployment of applications on the cloud platform.
  • Migrated customers to latest virtual servers and storage technologies to improve performance.
  • Built and maintained repository of deliverables, methodologies, and business development documents in Microsoft SharePoint.
  • Configured CI and CD pipelines using DevOps tools such as Jenkins or Circle's for continuous delivery of code changes into production systems hosted on the cloud platform.

IT Servers, Networking/Software Training (wk ends)

Horizon Technical Consultants
Westbury, New York
03.2014 - Current
  • Implemented software upgrades and managed system migrations for various clients.
  • Provided technical support and guidance during system implementations and integrations.
  • Collaborated with cross-functional teams to design effective IT strategies and solutions.
  • Conducted training sessions for staff on new technologies and software applications.
  • Assisted clients in developing and implementing IT strategies to improve business operations.
  • Performed research on latest technologies and trends in the IT industry to make recommendations to clients.
  • Coordinated system installations, testing, and code corrections.
  • Analyzed client IT systems to identify improvement opportunities and optimize performance.
  • Assisted in daily operations and coordinated team activities effectively.
  • Delivered hands-on instruction using various programming languages and tools.
  • Designed course materials that align with industry standards and best practices.
  • Collaborated with faculty to integrate technology into learning environments effectively.
  • Implemented innovative teaching methods to foster a positive learning atmosphere.
  • Organized hands-on activities for students to practice their newly acquired skills.
  • Performed troubleshooting tasks related to software installation or system configuration errors.

Receptionist Coordinator

Best Western Hotel
Newark, New Jersey
01.2017 - 02.2020

Greeted guests and provided information regarding hotel services and local attractions.

  • Managed phone calls and directed inquiries to appropriate departments or personnel.
  • Coordinated room bookings and maintained accurate reservation records.
  • Assisted in check-in and check-out processes for a smooth guest experience.
  • Handled guest feedback and resolved issues promptly to enhance satisfaction.
  • Assisted in resolving customer complaints or inquiries in a timely manner.
  • Developed efficient systems for managing customer data securely in accordance with company policies.
  • Coordinated various administrative tasks such as filing documents and preparing reports.
  • Provided assistance with organizing special events hosted by the organization.
  • Assisted in preparing audit documentation and reports for internal reviews.
  • Assisted with the preparation of audit working papers, including gathering supporting documentation for testing purposes.
  • Reviewed financial statements for accuracy and compliance with regulations.

Education

MBA - Marketing Management And Research

Osmania University
India

Skills

  • Cloud architecture
  • Customer relationship management
  • Troubleshooting methodologies
  • IT risk assessment
  • Incident response
  • Network security
  • System integration
  • System migration
  • Staff training

Timeline

IT AWS (2 days)

Sony Music/Pictures
06.2019 - Current

Receptionist Coordinator

Best Western Hotel
01.2017 - 02.2020

IT Servers, Networking/Software Training (wk ends)

Horizon Technical Consultants
03.2014 - Current

MBA - Marketing Management And Research

Osmania University