Aisha rashid
Baltimore,MD
Overview
12
12
years of professional experience
Work History
Associate
Bright Laundry
05.2016 - 10.2017
- Streamlined laundry operations to enhance workflow efficiency and reduce turnaround time.
- Trained and mentored new staff on equipment usage and safety protocols.
- Implemented quality control measures to ensure consistency in service delivery.
- Managed inventory levels, ensuring adequate stock of cleaning supplies and materials.
- Established customer service standards, enhancing overall client satisfaction and loyalty.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Frequently inspected production area to verify proper equipment operation.
Bartender Shift Manager
BWI Airport
02.2007 - 02.2012
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on mixology techniques and customer service standards.
- Managed inventory levels, reducing waste through efficient stock rotation practices.
- Developed training materials to enhance team performance and improve service quality.
- Resolved customer complaints promptly, enhancing overall guest satisfaction rates.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank, and stocked service bar.
Cashier
Ride Aid Pharmacy
04.2006 - 06.2008
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register, ensuring accurate handling of funds and receipts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to promote efficiency.
Education
High School Diploma -
Walbrook High School
Baltimore, MD06.2000
Skills
Customer service
Time management
Attention to detail
Computer skills
Customer interaction
Cash handling
Workplace safety
Customer engagement
Relationship building
Flexible schedule
New hire training
Record and file management
Practice management
Supporting sales staff
Performance evaluations
Loss prevention
Public relations
Meeting scheduling
Store recovery
Service assistance
Team leadership
Teamwork
Multitasking
Reliability
Excellent communication
Active listening
Effective communication
Claimant
Claimant Name, Claimant ID, Street Address, City Name, State Name, Zip Code, Phone Number, Email Address, Claim ID, 202001, Active, Regular Unemployment Insurance, UI, 430, Maximum Amount, Remaining Balance, 2020-03-01, 2021-02-28, 2020-10-10, Claimed, 2020-10-03, Debit Card, 400, Processed, 2020-10-05, 12345, Medical, Pending
Timeline
Associate
Bright Laundry
05.2016 - 10.2017
Bartender Shift Manager
BWI Airport
02.2007 - 02.2012
Cashier
Ride Aid Pharmacy
04.2006 - 06.2008
High School Diploma -
Walbrook High School