Aisha Rsheed
Westfield,MA
Summary
Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
3
3
years of professional experience
Work History
Office Manager/Lead Dental Assistant
Dental Specialties of Springfield
Springfield, MA
04.2021 - Current
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained confidential records relating to personnel matters.
- Maintained filing system for records, correspondence and other documents.
- Responded to customer inquiries via phone or email in a professional manner.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
M.D. - Biotechnology
Elms College
Chicopee, MA06-2024
Skills
- Customer Service
- Office Management
- Administrative Support
- Data Entry
- Staff hiring
- Employee Supervision
- Billing
- Staff Management
- Office Administration
- Employee Training
- Organizational Skills
- Database Administration
- Workflow Optimization
- Schedule Management
- Scheduling Coordination
- Financial Reporting
- Team Supervision
- Bookkeeping
Languages
English
Professional
Arabic
Professional
Spanish
Limited
Timeline
Office Manager/Lead Dental Assistant
Dental Specialties of Springfield
04.2021 - Current
M.D. - Biotechnology
Elms College