Aisha Sabur Jarvis
Henderson,NV
Summary
Proactive Direct Support Professional Caregiver with extensive experience assisting clients with daily living needs to enhance self-esteem and wellness. Skilled in client documentation, healthcare coordination, and crisis intervention, providing compassionate communication and first-aid care. Bringing strong dedication to improving client quality of life and ensuring their dignity and privacy.
I have been semi-retired since 2016 and worked various short term position as a caretaker and in customer service. I also provided care for my late mother during this time. I am currently looking to work full-time and long term.
Overview
6
6
years of professional experience
Work History
Direct Support Professional Caregiver
Danville Services of Las Vegas
04.2023 - 10.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
Customer
Intuit Turbo Tax
03.2023 - 04.2024
- Collaborated with team members to improve overall customer service performance and best practices.
- Increased first-contact resolution rates by employing effective problem-solving techniques during interactions with customers.
- Managed high call volumes, maintaining a professional demeanor and ensuring prompt resolutions.
- Demonstrated adaptability in handling diverse clientele from various backgrounds while still providing outstanding service.
Direct Support Professional
Summerlin Home Health Care
02.2022 - 02.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Case Manager
MISSSEY, INC
09.2018 - 01.2022
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Education
Bachelor of Science - Political Science, Public Administation
University of California, Berkeley
Berkeley, CA12-1985
Skills
- Nutrition monitoring
- Healthcare coordination
- Physical assistance
- First-aid and CPR
- Client documentation
- Compassionate communication
Timeline
Direct Support Professional Caregiver
Danville Services of Las Vegas
04.2023 - 10.2024
Customer
Intuit Turbo Tax
03.2023 - 04.2024
Direct Support Professional
Summerlin Home Health Care
02.2022 - 02.2023
Case Manager
MISSSEY, INC
09.2018 - 01.2022
Bachelor of Science - Political Science, Public Administation
University of California, Berkeley
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