Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Residential House Manager
Life of Resurrection Behavioral Center
09.2022 - Current
Created detailed reports regarding facility conditions, incident occurrences, or other pertinent information as requested by ownership or management personnel.
Coordinated maintenance requests, ensuring prompt completion of repairs and minimal disruption to residents.
Organized social activities for residents to promote camaraderie and engagement within the community.
Served as liaison between residents, staff, and external service providers to ensure seamless communication and coordination of services for the community''s benefit.
Managed move-in/move-out procedures efficiently, minimizing vacancies and maximizing rental income potential.
Improved overall house cleanliness, implementing strict cleaning schedules for staff members.
Intake Receptionist
Standing By Grace Counseling Services
07.2021 - 09.2022
Expedited insurance verification procedures for prompt service delivery and claim processing.
Improved patient check-in experience by verifying personal information quickly yet accurately upon arrival.
Developed strong professional relationships with patients through exceptional interpersonal skills during intake process.
Optimized patient intake process with effective communication, accurate data entry, and timely followups.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Performed various administrative tasks by filing, copying and faxing documents.
Certified Home Health Aide
Patriotic Care
02.2018 - 07.2021
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Provided mobility assistance such as walking and regular exercising.
Monitored progress and documented patient health status changes to keep care team updated.
Administered prescribed medications under direction of physician.
Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.
Administered prescribed medications to patients as directed, ensuring proper dosage and adherence to treatment plans.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Education
No Degree - Behavioral Sciences
CCBC
Baltimore, MD
01-2026
No Degree -
Peer Recovery Coach Certification
01-2024
Medication Technician -
Triple L
Baltimore, MD
01-2023
CNA/GNA - Nurse Assistance
It Works
Baltimore, MD
05-2017
High School Diploma -
Woodlawn Senior High School
Baltimore, MD
06-1993
Skills
Supportive Mindset
Flexible and adaptable
Dependable and responsible
Attention to detail
Critical thinking
Active listening
Problem resolution
Timeline
Residential House Manager
Life of Resurrection Behavioral Center
09.2022 - Current
Intake Receptionist
Standing By Grace Counseling Services
07.2021 - 09.2022
Certified Home Health Aide
Patriotic Care
02.2018 - 07.2021
No Degree - Behavioral Sciences
CCBC
No Degree -
Peer Recovery Coach Certification
Medication Technician -
Triple L
CNA/GNA - Nurse Assistance
It Works
High School Diploma -
Woodlawn Senior High School
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