Summary
Overview
Work History
Education
Skills
Timeline
Generic

AISHA SCOTT

Bronx

Summary

Professional banker with substantial experience in financial services, relationship management, and customer satisfaction. Strong focus on team collaboration and achieving results, adapting seamlessly to changing needs. Skilled in client consultations, transaction processing, and compliance with financial regulations. Reliable, results-driven, and equipped with solid background in banking operations and customer service.

Overview

4
4
years of professional experience

Work History

Associate Banker-ME

JPMorgan Chase
01.2025 - Current
  • Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Balanced teller drawers and ATM cash.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
  • Mentored new associates on bank policies, product offerings, sales techniques, customer service standards ensuring smooth integration into the team environment.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Collaborated with team members to achieve sales targets and maintain high-quality customer service standards.
  • Educated customers on features and benefits of banking products and services.
  • Counted, verified and handled bank deposits and armored car transactions.

BDC Representative

Toyota Financial Services
05.2021 - 02.2023
  • Utilized consultative selling skills to identify key trends.
  • Identified and solved problems with minimal guidance to minimize disruptions to business.
  • Identified and executed appropriate strategies for business success.
  • Developed strong business relationships to provide service and value beyond customer expectations.
  • Used sales and order management systems and technologies to facilitate exceptional customer service.
  • Prepared and deliver customer sales quotes.
  • Built relationships with customers and community to promote long term business growth.

Education

Bachelor of Arts - Broadcast Journalism

Brooklyn College of The City University of New York
Brooklyn, NY
05-2028

Skills

  • Outstanding interpersonal skills
  • Strong work ethic
  • Interpersonal skills
  • Customer support
  • Retail sales
  • Accurate Money Handling
  • Sales Goals
  • Inventory Control
  • Payment Processing
  • Store Merchandising
  • Teller experience
  • Commercial banking

Timeline

Associate Banker-ME

JPMorgan Chase
01.2025 - Current

BDC Representative

Toyota Financial Services
05.2021 - 02.2023

Bachelor of Arts - Broadcast Journalism

Brooklyn College of The City University of New York

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