Dedicated Program manager and analytical problem-solver with talents for team building, leading and motivating, Proficient in using complex decision-making skills and sound judgment to positively impact organizations success. Dedicated to applying training, monitoring and morale-building abilities to enhance program functionality.
Overview
10
10
years of professional experience
Work History
Impact Manager
City Year Chicago
02.2023 - Current
Oversee the successful implementation of whole school and class service model.
Navigate complex situations with ease, ensuring compliance while advancing the organization''s objectives.
Inspire ACMs to embrace a culture of power and idealism
Develop comprehensive reporting systems for tracking project metrics, enabling action planning, and informed decision-making.
Lead strategic planning efforts for long-term organizational growth and expansion, ensuring continued success.
Streamline operational processes increasing overall efficiency while maintaining high standards of service delivery.
Enhance program impact by implementing data-driven strategies, monitoring systems, and conversations.
Develop strong relationships with schools leaders and staff to ensure alignment of goals and successful outcomes.
Communicate effectively with my teams and external partners, ensuring timely updates on progress and maintaining transparency throughout all stages of implementation.
Champion diversity, equity, inclusion initiatives fostering a positive workplace culture.
Conduct regular evaluations of programs and initiatives to measure their effectiveness and make necessary adjustments.
Train ACMs on learning and development content, enhancing classroom performance.
Establish team priorities, maintained schedules and monitored performance.
Define clear targets and objectives and ensured execution
Program Manager
Junior Achievement Of Chicago
04.2021 - Current
Meet or exceed fiscal year goal of ensuring 1,030 classes and 20,169 students participant in 1 or more Junior Achievement experience.
Network with 100's of Chicago Public School, Private, and Charter school educators, resulting in establishment of new and lasting partnerships and relationships.
Train educators on Junior Achievements Financial Literacy, Work readiness, and Entrepreneur curriculums in preparation for classroom instruction.
Cultivate connections and strong student rapport to foster classroom engagement, in order to maximize impact of Junior Achievements implemented curriculum's.
Establish and maintain over 50 partnerships with fortune 500 companies to recruit internal volunteers to contribute to students professional insights and personal experiences.
Liaison between Chicago Public Schools and Fortune 500 volunteers.
Maintain events calendar and scheduling of program delivery.
Submit data for class verification in customer relationship management system by deadline.
Assist in execution of JA fundraising events.
Increase public awareness of Junior Achievement programs through presentations, press releases, and electronic media.
Other duties as assigned.
AmeriCorps Program Lead
University Of Illinois, UIC - Center For Literacy
02.2021 - Current
Collaborate with host sites to establish onboarding objectives.
Coordinate 100+ incoming program requisitions and applications.
Explain program resources policies, procedures, standards and regulations to AmeriCorps Member.
Maintain computer and physical filing systems.
Verify timekeeping records and handle any discrepancies.
Maintain payroll verification by calculating, collecting and entering data.
Organize and oversee special service and event projects.
Maintain strict confidentiality in all AmeriCorps related situations unless abuse, neglect or threats are identified.
Apply communication and conflict management skills to facilitate effective discussions.
Volunteer Resource Program Lead
University Of Illinois, UIC - Center For Literacy
11.2017 - 02.2021
Assisted with evaluation of 100+ AmeriCorps applicants credentials via interviews and pre-screening assessments.
Onboarded AmeriCorps members to program host site.
Directly, and indirectly supervised over 70 AmeriCorps members in a 4 year span.
Coached members through unexpected challenges and barriers.
Facilitated constructive feedback conversations.
Verified timekeeping records and closely monitored the completion of members 1710 hour service requirement.
Assisted AmeriCorps members with setting appropriate goals and plans to achieve targets.
Helped AmeriCorps members develop organizational, time management and curriculum study skills to maximize effectiveness.
Offered guidance and advice to help cultivate self-esteem and community involvement.
Trained members to implement service within their host site and communities.
Developed daily and weekly tasks and communicated clear and concise directions to AmeriCorps members.
Provided ongoing professional trainings to ensure AmeriCorps member growth and development.
Performed quarterly evaluations and reviews to assess members progress and areas of growth.
Assisted members with life after service plans prior to the completion of their 11 month service term.
Developed and maintained 65+ community partnerships.
Liaised between Center for Literacy and other non profits and community based organizations.
Developed and enhanced pre-existing curriculum by incorporating current trends and data into standard volunteer management curriculum.
Fulfilled center wide volunteer coordination duties.
Other duties as assigned.
National Service Member - AmeriCorps
University Of Illinois - Center For Literacy
09.2014 - 10.2017
Facilitated volunteer management and parent engagement workshops to over 300 Head Start and Nonprofit Organization professional.
Completed clerical tasks, such as: answering and returning phone calls, copying and scanning documents, creating and registering participants, and meeting space setup and breakdown.
Tracked program progress and demographic information through Monthly Reports.
Served as programs Disaster Corps member.
Assisted with fundraising, event coordination, and planning for special service projects.