Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aisha Shazer

Summary

Knowledgeable HR & Payroll Coordinator adept at overseeing payroll, documentation and reporting functions. Managed payroll activities for 100 employees in fast-paced environment and consistently completed payroll runs without delays. High-level technical skills and attention to detail leading to optimum outcomes.

Overview

17
17
years of professional experience

Work History

Consumer Lending Specialist

USAA
12.2017 - Current
  • Evaluate, authorize, or recommend approval of auto, RV, motorcycle and personal loans. Advise borrowers on financial status and payment methods. Includes loan servicing officers and loan underwriters.


  • Ascertain and compile loan and collateral documents to submit loan packages for retail products.


Communications Specialist

Tampa General Hospital
04.2015 - 11.2017

Professionally and efficiently answers and connects all calls to the area requested.

  • Responds quickly and accurately to all emergency code calls while activating the appropriate emergency for each facility.
  • Assists with all requests for information in a professional manner, while assisting in the daily operations of the communications department.
  • Participated in ongoing training and development programs to stay current with industry best practices and emerging technologies.
  • Provided support during natural disasters and other large-scale events, coordinating multi-agency response efforts effectively under extreme pressure.
  • Assisted management with scheduling and staffing decisions based on historical call patterns and anticipated future needs.

Payroll Coordinator

Faircount Media Group
04.2007 - 12.2015
  • Ensure accurate and timely processing of employee payroll, which includes calculating salaries, deductions, bonuses, and overtime.
  • Maintain accurate employee records and ensure that any changes to employee information, including new hires, terminations, promotions, and salary adjustments, are properly and promptly reflected in the payroll system.
  • Thoroughly examine and confirm timesheets, attendance records, and other pertinent documents to ensure precision and adherence to company policies and legal obligations.
  • Produce comprehensive reports pertaining to payroll, taxes, and other expenses related to payroll for the management and finance teams.
  • Work together with the Human Resources department to ensure accurate and thorough recording of employee benefits, such as insurance and retirement plans, in the payroll system.
  • Continuously monitor and stay abreast of federal, state, and local payroll laws and regulations to ensure strict adherence and compliance.
  • Assist employees with any inquiries and promptly resolve any issues related to payroll in a professional manner.
  • Provide support in the completion of payroll-related audits and promptly address any inquiries requested by auditors.
  • Maintain confidentiality of employee information and payroll records at all times.
  • Collaborate with the finance team to ensure accurate and timely payment of payroll taxes, including filing necessary tax forms.

Education

Associate of Science - Human Resources Management

Strayer University
Tampa, FL
06.2025

High School Diploma -

Tampa Bay Tech HS
Tampa, FL
06.1996

Skills

  • Customer Relations
  • Written Communication
  • Problem-solving aptitude
  • Analytical Thinking
  • Problem-Solving
  • Multitasking Abilities
  • Time Management
  • Interpersonal Skills
  • Attention to Detail
  • Relationship Building
  • Team building
  • Active Listening
  • Reliability
  • Root Cause Analysis

Timeline

Consumer Lending Specialist

USAA
12.2017 - Current

Communications Specialist

Tampa General Hospital
04.2015 - 11.2017

Payroll Coordinator

Faircount Media Group
04.2007 - 12.2015

Associate of Science - Human Resources Management

Strayer University

High School Diploma -

Tampa Bay Tech HS
Aisha Shazer