Aisha Sikander
Woodbridge,VA
Overview
21
21
years of professional experience
Work History
HR Coordinator
Cogent Communications
Washington, DC
08.2022 - 01.2024
- Conducted employee onboarding activities including i-9 verification, hire paperwork, adp onboarding process, loading payroll information.
- Email, phone, direct messages, internal HR ticketing system correspondence to resolve and coordinator all questions/concerns of all employees internally and externally.
- Trained all new HR administrative employees under my direct report.
- Trained new team directors on day to day operations and any new HR employees that joined our team.
- 2000+ company merger project
- Additional development training for any employees that required further performance improvement.
- Maintained employee records in confidentiality and in compliance with applicable laws and regulations.
- Resolved employee relations issues through effective communication and problem solving techniques.
- Organized events such as company picnics, holiday parties, health fairs or other special events for employees.
- Prepared reports related to attendance tracking, onboarding tracking, i-9 verification tracking, and any other relevant topics.
- Assisted with developing job descriptions and updating existing ones when necessary.
- Explained human resources policies and procedures to employees.
- Answered employee questions during entrance and exit interview processes.
- Selected and interviewed candidates for all available positions.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms paperwork.
- Reviewed applications for completeness and accuracy prior to forwarding them to hiring managers.
- Ticketing system for HR related questions, concerns, W2, employment verifications letter requests, downloading important personnel documents, offer letters.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
IT Commercial Recruiter
K-force Staffing Agency
Herndon, VA
09.2021 - 02.2022
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Teamed up with new recruiters and assisted management in training new hires on protocols and procedures.
- Trained new hires to conduct interviews, how to use internal and external recruiting systems, log daily progress, and hire status.
- Developed job descriptions and postings to attract qualified applicants.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Maintained Applicant Tracking System records of all applicants.
- Negotiated salaries and other employment terms with successful applicants.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Collaborated with hiring managers to understand position requirements.
- Referred suitable candidates to relevant departments for additional assessment.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Managed employee referrals program including tracking progress and awarding incentives.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Explained job duties, compensation and benefits to potential candidates.
- Facilitated job application processes for qualified candidates.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Managed candidate activity within Applicant Tracking System (ATS).
- Sourced, qualified and conducted screening interviews with job candidates.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Reviewed employment applications and job orders to match applicants with job requirements.
- Contacted job applicants to inform of application status.
Assistant Finance Manager
Lexus
Alexandria, VA
09.2012 - 07.2021
- Provided support for the development, implementation, and maintenance of internal control policies and procedures.
- Trained all front desk administrative staff and created staff schedules.
- Trained accounting staff on financial assistant manager day to day tasks.
- Correspondence with all internal staff via email and phone. Resolved any and all concerns and questions regarding vehicle purchases, rebates, special offers and sales.
- Developed monthly management reports for review by senior leadership team.
- Ensured compliance with applicable federal, state, local laws, regulations, rules, ordinances, and standards related to finance activities.
- Facilitated the annual audit process by providing requested documentation in a timely manner to external auditors.
- Participated in special projects related to finance operations as assigned by upper management.
- Maintained accurate records of all financial transactions including billing information, invoices, payments received and made.
- Updated website for online prices and availabilities.
- Calculated and prepared checks for retail and lease purchases.
- Managed financial transactions involving and contracts and rebates on new vehicles.
- Analyzed sales activity to identify and correct cost errors or price discrepancies.
- Approved applications for final financing, and closed sales contracts.
Administrative Assistant
Navy Federal Credit Union
Vienna, VA
09.2007 - 11.2011
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Trained all new employees on phones, internal systems, procedures, and daily tasks and responsibility.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Prepared expense reports on behalf of executives in accordance with company policies and procedures.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Handled confidential documents in an organized fashion according to established protocol.
- Scheduled appointments between clients and customers and internal staff members.
- Developed project plans for various tasks assigned by upper management.
- Monitored progress on projects assigned by upper management.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Scheduled appointments, meetings and events for management staff.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Composed correspondence, reports and meeting notes.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated catering services for various functions, including sales trainings and department meetings.
Referral Coordinator
Mount Vernon Internal Medicine
Alexandria, VA
07.2003 - 09.2007
- Assisted in the development of referral processes and procedures.
- Conducted outreach to community providers for referrals and resources.
- Maintained accurate records of all referrals, including contact information and follow-up activities.
- Coordinated with external agencies to ensure timely processing of referrals.
- Monitored patient progress throughout the referral process.
- Created reports on referral activity and outcomes.
- Resolved conflicts between referring physicians and receiving providers.
- Developed relationships with key stakeholders within the healthcare system to facilitate effective referrals.
- Performed data entry related to referrals into electronic health record systems.
- Ensured compliance with applicable laws and regulations regarding referrals.
- Advised staff on appropriate protocols when making a referral.
- Communicated regularly with patients regarding their care plans following a referral.
- Trained new employees on the organization's policies for making referrals for new branches.
- Reviewed medical records to determine if additional services are needed prior to making a referral.
- Provided guidance on how to make successful referrals based on individual patient needs.
- Updated existing policies as necessary based on changes in regulations or standards of care.
- Scheduled patients according to availability, urgency and insurance authorization guidelines.
- Reviewed demographic, clinical and insurance information before sending to referred specialists.
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
- Answered questions and resolved concerns raised by both patients and specialists.
- Prioritized referrals according to urgency and adhered to appropriate referral deadlines.
- Performed additional office duties, handling patient service inquiries and receiving payments.
- Reviewed data obtained from referring physicians for completeness and accuracy.
- Verified documents and associated records to catch and resolve discrepancies.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
Education
Some College (No Degree) - Communication Designs
Northern Virginia Community College
Annandale, VAReferences
References available upon request.
Timeline
HR Coordinator
Cogent Communications
08.2022 - 01.2024
IT Commercial Recruiter
K-force Staffing Agency
09.2021 - 02.2022
Assistant Finance Manager
Lexus
09.2012 - 07.2021
Administrative Assistant
Navy Federal Credit Union
09.2007 - 11.2011
Referral Coordinator
Mount Vernon Internal Medicine
07.2003 - 09.2007
Some College (No Degree) - Communication Designs
Northern Virginia Community College