Rabia Akram
Karachi,Pakistan
Summary
As an I/O Psychologist, I focus on enhancing organizational growth by improving work systems, productivity, and team efficiency. I bring strong decision-making, problem-solving, and interpersonal skills, along with a reliable, service-oriented approach. Proficient in managing schedules, records, and software tools, I support smooth daily operations and continuous improvement across teams. Positive, upbeat and service-oriented attitude toward completing tasks.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Visa Office Assistant
Consulate General of the Republic of Türkiye
Karachi, Pakistan
04.2013 - Current
- Oversaw daily operations and management of the Visa Department.
- Conducted critical investigations into sensitive visa applications.
- Handled scrutiny and verification of documents; conducted interviews with applicants.
- Prepared official correspondence for the Deputy Head of Mission and international clients.
- Managed documentation processes, ensuring accuracy from both the client and consul sides.
- Interpreted for high-level delegations, including VVIP flights, and Navy missions.
- Performed administrative duties, including public engagement and record-keeping.
Officer Grade III
Sindh Bank Ltd.
Karachi, Pakistan
04.2012 - 09.2012
- Prepared audit reports related to call center operations.
- Managed customer service through inbound and outbound calls, and complaint resolution.
Education
M.Sc. - Organizational Psychology & Human Resource Management
Institute of Business Management (IoBM)
Karachi, Pakistan01.2015
Bachelor of Arts -
P.E.C.H.S Govt. College For Women
Karachi, Pakistan01.2009
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Web and Internet applications
- Report writing and data analysis
- Effective communication
- Critical thinking
- Visa processing
- Document verification
- Official correspondence
Certification
- MS Office 2007 – APTECH
- Zenith Leadership & Development Conference – IoBM (2012)
- I/O Psychology: Better Organizations through Collaboration – IoBM
- Turkish Language Certification – Yunus Emre Institute, Lahore
Languages
English (Fluent), Urdu (Native), Turkish (Proficient)
Extracurricular Activities
Teaching Turkish online Resin Art and candle making Baking Music Appreciation Currently enrolled in a CBT (Cognitive Behavioral Therapy) course via Udemy
Core Competencies
- Gap Analysis & Competency Development
- Cross-Functional Team Leadership
- Project Coordination
- Performance Management
- Management & Organizational Skills
- Visa Process Management
- Client & Stakeholder Relations
- Public Dealing & Interpretation
- Documentation & Record-Keeping
Timeline
Visa Office Assistant
Consulate General of the Republic of Türkiye
04.2013 - Current
Officer Grade III
Sindh Bank Ltd.
04.2012 - 09.2012
M.Sc. - Organizational Psychology & Human Resource Management
Institute of Business Management (IoBM)
Bachelor of Arts -
P.E.C.H.S Govt. College For Women
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